Rydges Night Auditor

4 weeks ago


Darwin, Northern Territory, Australia Rydges Full time

About Rydges

Australia and New Zealand’s leading experience company, Rydges, is seeking a skilled Night Auditor to join our team. As a key member of our front office team, you will be responsible for ensuring a seamless guest experience, from check-in to check-out.

Key Responsibilities:

  • Front Office Duties: Efficiently manage guest check-ins and check-outs, ensuring accuracy and attention to detail.
  • Night Audit Process: Reconcile daily takings, balance departmental accounts, and generate nightly reports.
  • Data Entry: Accurately enter guest information and rate data into our system.
  • Guest Concerns: Proactively address and resolve guest complaints, providing exceptional customer service.
  • Communication: Effectively communicate with management, ensuring issues are reported and resolved promptly.

About the Role

This is an excellent opportunity for a motivated and detail-oriented individual to join our team and contribute to delivering exceptional guest experiences.

Benefits and Perks

  • Access to exclusive staff discounts and benefits, including 50% off stays at EVT hotels.
  • Rapid career growth opportunities through our EVT network.
  • Local community involvement and charitable giving.

Requirements

  • A high standard of presentation and reliability.
  • Exceptional customer service skills, communication, and time management skills.
  • Strong analytical skills, with a high level of computer literacy and accuracy.
  • A willingness to use initiative and have strong problem-solving skills.

At Rydges, we value our employees and offer a supportive and dynamic work environment. If you are a team player with a passion for delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.


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