Rydges Night Auditor
4 weeks ago
About Rydges
Australia and New Zealand’s leading experience company, Rydges, is seeking a skilled Night Auditor to join our team. As a key member of our front office team, you will be responsible for ensuring a seamless guest experience, from check-in to check-out.
Key Responsibilities:
- Front Office Duties: Efficiently manage guest check-ins and check-outs, ensuring accuracy and attention to detail.
- Night Audit Process: Reconcile daily takings, balance departmental accounts, and generate nightly reports.
- Data Entry: Accurately enter guest information and rate data into our system.
- Guest Concerns: Proactively address and resolve guest complaints, providing exceptional customer service.
- Communication: Effectively communicate with management, ensuring issues are reported and resolved promptly.
About the Role
This is an excellent opportunity for a motivated and detail-oriented individual to join our team and contribute to delivering exceptional guest experiences.
Benefits and Perks
- Access to exclusive staff discounts and benefits, including 50% off stays at EVT hotels.
- Rapid career growth opportunities through our EVT network.
- Local community involvement and charitable giving.
Requirements
- A high standard of presentation and reliability.
- Exceptional customer service skills, communication, and time management skills.
- Strong analytical skills, with a high level of computer literacy and accuracy.
- A willingness to use initiative and have strong problem-solving skills.
At Rydges, we value our employees and offer a supportive and dynamic work environment. If you are a team player with a passion for delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
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