Strategic Customer Asset Manager

5 days ago

Canberra, ACT, Australia beBeeCustomer Full time $288,060 - $298,258

Our organization is seeking a strategic leader to oversee customer management and asset services across the ACT property portfolio.

About the Role
  • Lead customer-focused service delivery to improve community outcomes.
  • Foster a safe, inclusive, and sustainable workplace culture.
  • Oversee effective procurement and property management practices.
  • Provide strategic advice on accommodation and property matters.
  • Promote collaboration and a unified organisational approach.
  • Build strong stakeholder relationships and lead a high-performing team.

This is a key position that requires a people-focused, collaborative, team-based, hands-on approach. The successful applicant will be skilled in building effective relationships within internal teams and clients, and be passionate about improving outcomes for the community.

Key Responsibilities:

Job Description:

  • Cultivate and maintain strong relationships with stakeholders, including government and industry partners.
  • Develop and implement effective strategies to drive business growth and improve customer satisfaction.
  • Manage and coordinate cross-functional teams to deliver projects and initiatives.
  • Monitor and analyze performance metrics to inform business decisions.

Required Skills and Qualifications:

  • Bachelor's degree in Business Administration, Management, or related field.
  • Minimum 5 years of experience in a leadership or management role.
  • Proven track record of success in customer-facing roles.
  • Strong communication and interpersonal skills.
  • Able to work in a fast-paced environment and prioritize tasks effectively.

What We Offer:

  • Competitive salary and benefits package.
  • Ongoing training and professional development opportunities.
  • A dynamic and supportive work environment.
  • The chance to make a real difference in our community.

How to Apply:

  • Please submit your resume and cover letter via our website.
  • We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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