Senior Account Manager
2 weeks ago
We are seeking a highly skilled and experienced Senior Account Manager to join our team at ANZ Worldline Payment Solutions. As a Senior Account Manager, you will be responsible for managing a portfolio of complex, profitable, and strategically important merchant customers.
Key Responsibilities:
- Manage and expand customer's existing acquiring solution ensuring ongoing profitability through portfolio review, advisory reviews, and re-pricing activities where required.
- Proactively develop key high-value customer relationships.
- Apply solution-based sales approach to achieve customer outcomes.
- Develop and maintain expertise and awareness of key economic trends impacting the industry and share insight across the customer portfolio.
- Inform clients concerning all questions they have concerning electronic payments and find solutions to more complex questions and situations your client may have.
- Develop and manage strong internal relationships with ANZ Corporate & Institutional Banking Teams and become a highly valued and trusted product specialist for these teams.
- You will be measured on sustainable growth, customer satisfaction, and retention.
Requirements:
- Experience in the sales process, excelling at lead generation, relationship building, and closing deals.
- Strong organisational skills.
- Excellent communication, interpersonal, virtual, and organisational skills.
- Experience working with CRM systems such as Salesforce.
- Experience closing complex deals.
- Ability to analyse business opportunities and read situations well.
What We Offer:
- A range of health and wellbeing discounts for gym, nutrition, sporting gear.
- Learning and development opportunities to build your skills.
- Additional Leave options to support families, work in the community or take a career break. You'll also earn loyalty leave for your tenure.
- Monthly in-person and virtual social events.
- Volunteering leave to support CSR activities.
- Plus other perks and benefits (e.g. novated leasing options).
About Us:
ANZ Worldline Payment Solutions is a joint venture between ANZ Banking Group and Europe's leading payment technology company, Worldline. We bring together the spirit of a fintech with the heritage of a big four bank. Our people, purpose, values, and culture are the core of our organisation. We are an equal opportunity employer and know our success comes from new insights, diverse points of view, and the energy of every member of our 300-strong team.
We are on an exciting journey towards the next frontiers of payments technology, and we look for problem solvers, people with passion, a can-do attitude, and a hunger to learn and grow. Here you'll work with colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology, and training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.
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