Customer Experience Director

1 week ago

Australia beBeeHospitality Full time $92,495 - $124,972

Hospitality and Customer Experience Leader

We are seeking a skilled leader to drive sales and profitability within our food department. As a key member of our team, you will play a crucial role in delivering exceptional customer experiences.

  • Key Responsibilities:
  • Create and execute sales strategies to increase volume and enhance range grouping and pricing.
  • Buidle a high-performing team through leadership and empowerment.
  • Develop a platform that promotes an enjoyable, convenient, and successful dining experience for customers.
  • Partner with key areas of the business to make sound commercial decisions.
  • Motivate and inspire co-workers to drive and develop sales.
  • Ensure guests are always in focus and improve the customer experience.

You will work collaboratively as part of our store's steering group to contribute to overall business success. This role requires previous management experience in a high-volume retail or multi-unit food service industry.

Our food team serves millions of customers worldwide, offering a modern taste of Sweden to take home. You will have the opportunity to contribute to this success while promoting a safety-first culture and ensuring routines are followed in all daily work.

Requirements:

Ambitious and results-driven hospitality professional with strong leadership skills and a passion for delivering exceptional customer experiences. Proven track record of driving sales growth and developing high-performing teams.

Benefits:

Competitive salary and benefits package, opportunities for career development and growth, and the chance to work with a dynamic and forward-thinking organization.

Why Work with Us:

Join a global company with a reputation for innovation and excellence, and be part of a team that is passionate about delivering exceptional customer experiences.

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