Funeral Services Manager

4 weeks ago


Fremantle, Western Australia Invocare Full time
About the Role

We are seeking a skilled and compassionate Location Manager to join our team at InvoCare. As a key member of our team, you will be responsible for ensuring our brand is well-known in the community, driving results, and providing exceptional service to our clients.

Key Responsibilities
  • Lead and develop a high-performing team to deliver outstanding customer service
  • Manage operations, people, and finances for a high-volume location
  • Drive profit objectives while maintaining exceptional customer service levels
  • Provide compassionate care and support to families during a difficult time
  • Build positive relationships with stakeholders and motivate a team
  • Ensure the provision of quality service to our clients, embracing and advocating the company's culture and high service standards
About You

We are looking for someone who possesses the capacity to lead, develop, and inspire a team. You will have excellent communication skills, empathy, and the ability to interpret the needs of people and clearly communicate options to clients. You will also have a strong focus on operations, people, and finance management, and be able to deliver profit objectives while ensuring outstanding customer service levels.

What We Offer
  • A rewarding career in a vital industry that supports families in their community
  • A comprehensive induction and training program to ensure your success
  • A well-designed and fitted-out location with the latest facilities to assist in providing an exceptional client family experience
  • Opportunities for professional growth and development
  • A supportive and inclusive work environment

If you are a motivated and compassionate individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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