Funeral Operations Manager

3 weeks ago


Fremantle, Western Australia Invocare Full time
About This Role

We are seeking an experienced Funeral Operations Manager to lead our team in providing exceptional service to families in their time of need.

This role involves managing the day-to-day operations of our funeral home, ensuring that all services are delivered with the highest level of care and compassion.

The successful candidate will have a strong focus on customer service, team leadership, and operational management.

Key Responsibilities:

  • Lead a team of funeral professionals in delivering exceptional customer service
  • Manage the day-to-day operations of the funeral home, including staff supervision and coordination of funeral services
  • Develop and implement strategies to improve customer service and satisfaction
  • Collaborate with the sales team to achieve business objectives
  • Ensure compliance with company policies and procedures

About You

  • You have a strong background in funeral operations and customer service
  • You possess excellent leadership and communication skills
  • You are able to work in a fast-paced environment and prioritize multiple tasks
  • You have a strong focus on customer satisfaction and loyalty
  • You are able to work collaboratively as part of a team

What We Offer

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A supportive and collaborative team environment
  • The opportunity to make a positive impact on the lives of families in their time of need


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