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Customer Service Expert Opportunities

1 month ago

South Coast, Australia Commonwealth Bank of Australia Full time
Role Overview

We are seeking three enthusiastic customer service professionals to join our team in the beautiful South Coast and Southern Highlands region of Australia.

This is a fantastic opportunity for individuals who are passionate about delivering exceptional customer service and have a genuine interest in building a career with one of Australia's leading financial institutions.

About the Role

This role involves working in a busy, commercial, and driven retail environment where you will be responsible for providing holistic solutions to customers.

You will be part of a dynamic team that values integrity, teamwork, and a customer-centric approach.

Key Responsibilities
  • Providing face-to-face assistance to customers in our retail branches
  • Assisting customers via telephone or digital channels in a contact centre environment
Requirements
  • A proven track record of delivering exceptional customer service in a financial services, retail, or hospitality environment
  • Excellent communication skills and the ability to articulate complex financial concepts in a clear and concise manner
  • The ability to work in a fast-paced environment and adapt to changing priorities
  • A genuine interest in building a career with Commonwealth Bank of Australia and improving the financial wellbeing of our customers
What We Offer
  • A competitive salary ranging from $60,000 to $80,000 per annum, depending on experience
  • Ongoing training and development opportunities to help you grow your career
  • A dynamic and supportive work environment with a focus on teamwork and collaboration
How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application through our online portal.