Customer Field Technician

3 weeks ago

Adelaide, South Australia NBN Co Full time

About the Role

We are seeking a skilled and motivated Customer Field Technician to join our team at NBN Co. As a Customer Field Technician, you will play a vital role in delivering exceptional customer service and ensuring the installation, repair, and maintenance of NBN products and services.

Key Responsibilities

  • Cabling installation, including jointing, jumpering, and splicing
  • Customer premises installation of NBN Customer Premises Equipment (CPE)
  • Fault diagnosis and repair of NBN cabling networks and NBN CPE
  • Working in multiple environments, both internal and external, to deliver exceptional customer service

About You

We are looking for experienced candidates with a background in communication cabling or electrical work, as well as those with transferable skills who are keen to explore a new career in the telco sector. You will need to have exceptional customer service skills, be self-managed and motivated, and possess a current and clean Driver's License. Strong and personable communication skills, both written and verbal, are also essential.

What We Offer

NBN Co offers a dynamic and supportive work environment, with opportunities for career growth and development. We are committed to providing our employees with the tools and resources they need to succeed in their roles.

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