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Customer Field Technician

2 months ago


Adelaide, South Australia NBN Co Full time

About the Role

NBN Co is seeking a highly skilled and motivated Customer Field Technician to join our team in Mildura. As a Customer Field Technician, you will play a vital role in delivering exceptional customer service and ensuring the installation, repair, and maintenance of NBN products and services.

Key Responsibilities

  • Cabling installation, including jointing, jumpering, and splicing
  • Customer premises installation of NBN Customer Premises Equipment (CPE)
  • Fault diagnosis and repair of NBN cabling networks and NBN CPE
  • Providing exceptional customer service and ensuring a high level of customer satisfaction

Requirements

  • Experience in a similar role or transferable skills from a communication cabling or electrical background
  • Exceptional customer service skills and ability to work in a customer-facing environment
  • Strong communication and interpersonal skills, both written and verbal
  • A current and clean Driver's License

What We Offer

NBN Co offers a dynamic and supportive work environment, with opportunities for professional growth and development. We are committed to providing our employees with the tools and resources they need to succeed in their roles.