Community Engagement Coordinator

2 weeks ago


Ashfield, Australia Access Community Services Full time

Are you interested in contributing to a mission-driven, community-focused organization?

Access Community Services aims to foster a society that appreciates the diversity of its members and actively provides assistance to ensure meaningful social and economic participation, helping individuals and families to achieve their aspirations.

Role Overview

This part-time position, working three days a week, reports directly to the Group Head of Advocacy, Research, and Communications. The primary responsibility of this role is to enhance engagement across Access Community Services' network of member organizations.

The position has a significant impact and requires a diverse skill set, including relationship management, stakeholder engagement, strong writing and presentation abilities, influencing skills, and external promotion. You will elevate and enhance the profile and reputation of Access Community Services through effective relationship building, agile advocacy, and thought leadership, while seeking opportunities for collaborative promotion of activities, events, and initiatives.

This role will collaborate with various operational functions, including Stakeholder Relations, Government Relations, Research & Policy, and Program/Service Delivery teams, as well as engage with members of the Corporate Affairs, Marketing, and Communication team, which encompasses media, events, and digital marketing.

Access Community Services partners with several member organizations to deliver programs. This role is designed to work closely with these organizations to ensure their contributions within Access Community Services are recognized both internally and externally. The key responsibilities include:

  • Managing relationships with Access Community Services members and designated community sector stakeholders.
  • Building trusted partnerships with stakeholders to position Access Community Services for future success.
  • Collaborating with the Government Relations and Policy teams to create joint advocacy opportunities between Access Community Services and its members.
  • Participating in events and networking opportunities to promote the overarching goals and objectives of Access Community Services.
  • Providing support for capacity building, public relations, and event coordination.
  • Facilitating communication with Access Community Services members, including project updates and networking sessions.
  • Implementing the member strategy, including organizing professional development initiatives such as media training, government relations training, and social skills training, while coordinating with relevant teams in Corporate Affairs, Marketing, and Communication for timely execution.
  • Planning and delivering member-focused activities, including educational workshops, webinars, events, and social functions.
  • Collaborating with the Internal Communications Specialist to enhance the visibility of Access Community Services' members and their roles.
  • Organizing and managing member relations meetings to ensure proper governance and documentation.
  • Assisting with administrative tasks as needed, including reporting and maintaining distribution lists.
  • Attending meetings and functions as assigned.

Essential Qualifications

  • Experience in marketing communication and content development.
  • Ability to identify emerging issues and opportunities, demonstrating initiative.
  • Strong interpersonal skills.
  • Proficient in setting priorities, planning work programs, meeting deadlines, and managing time effectively.
  • Good problem-solving abilities.
  • Effective organizational and planning skills.
  • Excellent written and verbal communication skills.
  • Strong customer service orientation.
  • A collaborative team player with the ability to work independently.

About Access Community Services

Access Community Services is a community-based organization and social enterprise dedicated to supporting newcomers and Australians in realizing their full potential. We adopt an integrated approach to ensure that everyone can thrive within their communities and the broader Australian society. Our support extends to children, young people, families, individuals with disabilities, asylum seekers, refugees, and migrants. Our programs encompass employment facilitation, multicultural foster care, community engagement, advocacy, and influencing government and international affairs, while providing thought leadership within our sector on both national and global scales.

Benefits of Working with Us

  • Salary packaging options that allow you to receive a portion of your salary tax-free, resulting in increased take-home pay.
  • Flexible working arrangements that support a balance between remote and office work.
  • Access to in-house training and professional development opportunities.
  • Participation in our well-being programs.

Recruitment Process

Access Community Services is committed to maintaining a safe environment for children and has a zero-tolerance policy for child abuse. All employees will undergo a National Police Clearance and a Working with Children Check as part of the employment process.

Application Instructions

We look forward to receiving your resume and cover letter detailing your suitability for this role. Applications without a cover letter will not be considered. Access Community Services expects all applicants who can be safely vaccinated for COVID-19 to do so, as this is a pre-condition for ongoing employment.

Access Community Services is a Disability Confident Recruiter, and our Talent Acquisition team is available to assist with alternative application formats, adjustments to the recruitment process, and information about workplace adjustments and support networks.



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