
Claims Management Specialist
2 days ago
This is a challenging role that requires working at least three days a week in the office. The successful candidate will be responsible for determining and managing statutory workers' compensation claims in a timely and effective manner, in accordance with the provisions of the QLD Workers' Compensation and Rehabilitation Act.
Key Responsibilities:- Deliver high-quality claims management services to scheme members.
- Manage statutory claims from determination to finalisation, applying technical expertise on complex cases.
- Respond to all clients' needs in a timely manner to meet customer service standards.
- Maintain the claims management system, including claim estimates.
- Ensure compliance with legislative requirements and professional standards, liaising with stakeholders as necessary.
- 2-3 years' operational experience preferably in workers compensation related field.
- Knowledge of the QLD Workers' Compensation and Rehabilitation Act.
- Demonstrated ability to make informed decisions, solve problems and establish work priorities, either while working independently or as a member of a team.
- Demonstrated ability to effectively communicate and negotiate with a wide range of personnel from public and private sectors.
- Effective computer literacy, including basic skills in MS Excel, Outlook & Word.
- Proven ability to apply lateral thinking to complex problems and negotiate solutions.
- Excellent written and verbal communication skills.
- We provide opportunities for professional development, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact.
- Our organisation enables us to offer a range of career opportunities and benefits to enhance your well-being.
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Claims Officer
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Claims Officer
3 days ago
Brisbane, Queensland, Australia Pacific Claims Pty Ltd Full timeOverviewAs a Claims Officer, you will be responsible for triaging incoming Claims. You\'ll work alongside our high performing and dedicated team of Loss Adjusters, and assist in progressing claims towards settlement. This role is Brisbane based.About Pacific ClaimsPacific Claims has been operating since 1995 and is a respected industry leader as Chartered...
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Claims Management Specialist
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