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Defence Benefits Specialist

1 month ago

Newcastle, New South Wales, Australia RSL Lifecare Full time

About Us:

RSL LifeCare is a large social purpose organisation with a legacy of supporting veterans and their families for over 100 years. Our core mission is to provide care and services to those in need, enabling them to live their best lives.

We are committed to creating proud communities where people can thrive, and our vision is to build on our legacy by making a meaningful difference in people's lives.

This role offers a unique opportunity to join our team at the Hunter Valley Veteran and Family Hub as a Claims Advisor. Your primary responsibility will be to assist Defence personnel and their families in navigating various claims, including pensions and benefits.

As a Defence Benefits Specialist, you will work closely with relevant government departments to achieve the best possible outcomes for our clients. Your ability to establish strong relationships, communicate effectively, and problem-solve will be essential in this role.

  • The successful candidate will possess compensation advocacy skills or be working towards this qualification.
  • They will also have an understanding of defence-related illnesses and conditions, allowing them to provide expert guidance and support.
Key Responsibilities

• Assist Defence personnel and their families in navigating various claims, including pensions and benefits

• Work closely with relevant government departments to achieve the best possible outcomes

• Establish and maintain strong relationships with clients and stakeholders

Benefits

We offer a range of benefits to support your career development and well-being, including:

  • Not-for-profit tax benefits, allowing you to salary package up to $15,900 per year
  • Staff discounts across 700 select retail stores through Maxxia Rewards
  • Leave Loading - 17.5% pay top up on paid leave

We welcome applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families, and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued, and heard regardless of their gender, sexual orientation, ethnicity, or disability.

Please note that a valid Police Check or National Disability Insurance Scheme (NDIS) check may be required prior to commencing employment with RSL LifeCare.