Claims Advisor

2 months ago

Newcastle, Australia Suncorp Group Full time

**Join Suncorp Group and Make a Difference in People's Lives**

Are you passionate about positively impacting the lives of individuals and the communities they call home? At Suncorp Group, we believe in the power of our team to provide support and understanding to people during some of their most challenging times. We're looking for a dedicated individual to join us as a **Claims Advisor** based in **Newcastle**, offering a flexible hybrid working model after the training period.

**This is a permanent full-time opportunity.**

**Why You Should Join Us**:

- **Make a Real Impact**: As a Claims Advisor, you'll play a crucial role in helping individuals who have suffered personal injuries. Your work will contribute to getting their lives back on track, making a tangible difference in their quality of life.
- **Flexibility**: Enjoy the flexibility of a hybrid working model, allowing you to balance office and remote work effectively.

**What You'll Do**:

- **Empower Individuals**: Manage a portfolio of Personal Injury Commercial Claims, ensuring injured workers receive their correct entitlements.
- **In-Depth Assessment**: Obtain and meticulously review medical, financial, investigative, and rehabilitation reports to make accurate claim assessments.
- **Effective Resolution**: Employ appropriate strategies to resolve claims cost-effectively while upholding the well-being of injured workers.
- **Collaborative Approach**: Collaborate proactively with internal support and external stakeholders to ensure timely and proactive Case Management.
- **Exemplary Customer Service**: Provide top-tier customer service to legislative authorities, employers, and injured workers by complying with legislation and maintaining efficiency in claim processing.

**What You'll Bring**:

- **Experience that Counts**: Whether you have experience in Workers Compensation claims, portfolio claims management, or call center operations, we're looking for individuals who can deliver results.
- **Team Player**: Join a strong, supportive team and demonstrate your track record of providing excellent customer service.
- **Effective Communication**: Show exceptional listening and communication skills in a high-volume work environment. Build rapport with customers and demonstrate genuine compassion.
- **Negotiation Skills**: Ability to interpret complex information and negotiate effectively with various stakeholders, including claimants, third-party providers, external bodies, and internal teams.
- **Resilience**: Exhibit a high level of resilience and the ability to manage complex, sensitive, and challenging matters.
- **Bonus Points**: Allied Health or legal experience would be highly regarded but is not essential.

**What we can offer you**

Suncorp's employee benefits are designed to support, empower and reward our people. Some of our benefits include:

- **Employee discounts and rewards - **exclusive offers on more than 400 of Australia’s large retailers including Myer, David Jones, Coles and Woolworths. We also offer discounts across our brands and various products including Suncorp Bank, Suncorp Insurance, AAMI, Shannons, Apia and GIO.
- **Study support** - We encourage external learning and offer study support to eligible employees, so you can continue to broaden your career opportunities while you work.
- **Parental Leave** - All permanent employees who are primary carers are offered 20 weeks parental leave.
- **Wellness** - We offer a wide range of initiatives to promote our employees’ health and financial wellbeing. This includes discounts on major brand health insurance, as well as discounted gym membership plans for our people.

It's worth noting that specific benefits may vary depending on the role, level, and location of the employee. For more on our employee benefits, Click Here

**Why you’ll love working with us**

For over 100 years Suncorp Group has been driven by our guiding Purpose - to build futures and protect what matters. To ensure we deliver on that Purpose, we’ve made a commitment, built on trust, empowerment, and flexibility - to help our people unlock their full potential and unleash their best and brightest selves. With the backing and support of some of the most trusted names in insurance, the Suncorp Group family provide our people with every opportunity to grow their career as they make a meaningful difference for our customers and our communities. We’re excited about what we can achieve together, working every day to be better, do more and realise the future we want to see just beyond the horizon.

If you're looking for a role where you can make a meaningful impact while working in a dynamic and supportive environment, join Suncorp Group today Your expertise and dedication will help us continue our mission of making a difference in people's lives and communities.

**Advertised**: 02 Sep 2024 AUS Eastern Standard Time
**Applications close**: 13 Sep 2024 AUS Eastern Standard Time

  • Claims Advisor

    5 months ago

    Newcastle, Australia EML Group Full time

    Claims Advisor EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows for us...

  • Claims Advisor

    5 months ago

    Newcastle, Australia EML Full time

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...

  • Claims Advisor

    2 days ago

    Newcastle, Australia Ethos BeathChapman Full time

    Our client aims to become Australia’s premier personal injury insurer. They are dedicated to fostering a culture that empowers their team members to make impactful decisions and supports their journey toward success. By cultivating a nurturing environment, they celebrate achievements and ensure everyone has the opportunity to thrive. We are currently...

  • Claims Advisor

    3 months ago

    Newcastle, Australia EML Group Full time

    Claims Advisor EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows for us...

  • Technical Advisor

    3 weeks ago

    Newcastle, New South Wales, Australia Suncorp Group Full time

    About the RoleWe are seeking a highly skilled Technical Advisor to join our Claims team at Suncorp Group. As a Technical Advisor, you will play a critical role in providing technical assistance to our Claims Advisors, contributing to proactive claims management, and ensuring timely and appropriate decisions.Key ResponsibilitiesAct as the subject matter...

  • Claims Advisor

    3 days ago

    Newcastle, Australia Suncorp Group Full time

    At Suncorp Group, we believe in the power of our team to provide support and understanding to people during some of their most challenging times. We currently have an opportunity for a Claims Advisor to join the Industrial Deafness claims team to manage a portfolio of workers compensation claims. This is 12-month contract role offering a hybrid work...

  • Claims Advisor

    1 month ago

    Newcastle, Australia Suncorp Group Full time

    **The Opportunity** Are you passionate about helping people? Do you thrive on providing exceptional service to customers during their times of need? We're seeking dedicated individuals to join our team and make a meaningful impact in the world of CTP insurance. If you're looking for a rewarding career where you work closely with injured parties, healthcare...

  • Claims Advisor

    2 weeks ago

    Newcastle, New South Wales, Australia Suncorp Group Full time

    The OpportunityWe are seeking a dedicated Claims Advisor to join our dynamic team at Suncorp Group. As a Claims Advisor, you will play a crucial role in managing a portfolio of claims from lodgement to resolution, ensuring legislative compliance and providing exceptional customer service to all internal and external stakeholders.Your Key...

  • Claims Advisor

    4 months ago

    Newcastle, Australia Suncorp Group Full time

    The Opportunity Are you passionate about helping people?  Do you thrive on providing exceptional service to customers during their times of need?  We're seeking dedicated individuals to join our team and make a meaningful impact in the world of CTP insurance. If you're looking for a rewarding career where you work closely with injured parties, healthcare...

  • Claims Specialist

    2 days ago

    Newcastle, New South Wales, Australia Suncorp Group Full time

    About the RoleWe are seeking a Claims Advisor to join our dynamic team in Newcastle. As a Claims Advisor, you will be responsible for managing a portfolio of claims from lodgement to resolution, assessing claims for reasonable and appropriate treatment and rehabilitation needs, investigating claims, and ensuring legislative compliance timeframes are met.Key...

  • Claims Advisor

    4 months ago

    Newcastle, Australia HAYS Full time

    One of Australia's largest insurance provides adding headcount within their workers comp team! **Your new company** Be part of Australia's leading and best regarded insurance providers that are looking at expanding their worker's compensation team due to existential growth and a willingness to improve the work-life balance of their existing workforce. They...

  • Technical Advisor

    4 weeks ago

    Newcastle, New South Wales, Australia Suncorp Group Full time

    {"title": "Technical Advisor", "description": "About the RoleWe are seeking a highly skilled Technical Advisor to join our Claims team at Suncorp Group. As a Technical Advisor, you will play a critical role in providing technical assistance to our Claims Advisors, ensuring that claims are managed effectively and efficiently.Key ResponsibilitiesProvide...

  • Technical Advisor

    4 weeks ago

    Newcastle, New South Wales, Australia Suncorp Group Full time

    {"title": "Technical Advisor", "description": "About the RoleWe are seeking a highly skilled Technical Advisor to join our Claims team at Suncorp Group. As a Technical Advisor, you will play a critical role in providing technical assistance to our Claims Advisors, ensuring that claims are managed effectively and efficiently.Key ResponsibilitiesProvide...

  • Technical Advisor

    1 month ago

    Newcastle, New South Wales, Australia Suncorp Group Full time

    {"title": "Technical Advisor", "description": "About the RoleWe are seeking a highly skilled Technical Advisor to join our Claims team at Suncorp Group. As a Technical Advisor, you will play a critical role in providing technical assistance to our Claims Advisors, ensuring that claims are managed effectively and efficiently.Key ResponsibilitiesProvide...

  • Technical Advisor

    4 weeks ago

    Newcastle, New South Wales, Australia Suncorp Group Full time

    About the RoleWe are seeking a highly skilled Technical Advisor to join our Claims team at Suncorp Group. As a Technical Advisor, you will play a critical role in providing technical assistance to our Claims Advisors, ensuring that claims are managed effectively and efficiently.Key ResponsibilitiesProvide technical expertise to Claims Advisors on policy,...

  • Claims Specialist

    2 weeks ago

    Newcastle, New South Wales, Australia Suncorp Group Full time

    About the RoleWe are seeking a skilled Claims Advisor to join our dynamic Newcastle-based team. As a Claims Advisor, you will be responsible for managing a portfolio of claims from lodgement to resolution, assessing claims for reasonable and appropriate treatment and rehabilitation needs, and investigating claims and interpreting medical documents with a...

  • Claims Specialist

    4 weeks ago

    Newcastle, New South Wales, Australia Suncorp Group Full time

    About the RoleWe are seeking a skilled Claims Advisor to join our dynamic team in Newcastle. As a Claims Advisor, you will play a critical role in managing a portfolio of claims from lodgement to resolution, ensuring legislative compliance, and providing exceptional customer service to internal and external stakeholders.Key ResponsibilitiesManage a portfolio...

  • Claims Specialist

    4 weeks ago

    Newcastle, New South Wales, Australia Suncorp Group Full time

    About the RoleWe are seeking a skilled Claims Advisor to join our dynamic team in Newcastle. As a Claims Advisor, you will play a critical role in managing a portfolio of claims from lodgement to resolution, ensuring legislative compliance, and providing exceptional customer service to internal and external stakeholders.Key ResponsibilitiesManage a portfolio...

  • Claims Specialist

    4 weeks ago

    Newcastle, New South Wales, Australia Suncorp Group Full time

    About the RoleWe are seeking a skilled Claims Advisor to join our dynamic team in Newcastle. As a Claims Advisor, you will play a critical role in managing a portfolio of claims from lodgement to resolution, ensuring legislative compliance, and providing exceptional customer service to internal and external stakeholders.Key ResponsibilitiesManage a portfolio...

  • Technical Advisor

    4 weeks ago

    Newcastle, New South Wales, Australia Suncorp Group Full time

    {"title": "Technical Advisor", "description": "About the RoleThe Technical Advisor will play a critical role in supporting the Claims Advisors by providing technical assistance and driving proactive claims management.As a subject matter expert, you will be responsible for contributing to and driving claims strategy, ensuring it is cost-effective and tailored...