EI Supervisor NSW

1 week ago


Lane Cove West, New South Wales, Australia KLEEMANN Full time

Job Summary:

Kleemann Elevators Australia is seeking a highly skilled EI Supervisor NSW to lead our Existing Installation team in New South Wales. As a key member of our technical team, you will be responsible for providing technical guidance and support to our NSW EI team, ensuring the successful delivery of our services.

Key Responsibilities:

  • Provide technical consultation and assistance to the NSW EI team on a day-to-day basis.
  • Collaborate with third-party providers to ensure seamless service delivery.
  • Develop and implement training programs for Breakdown, Service, Tuning, and Stripping & Cleaning Teams.
  • Manage team allocations and personnel, ensuring optimal performance and productivity.
  • Participate in HR/Performance Reviews with the EI Manager to drive team growth and development.
  • Ensure all products are maintained in accordance with Australian Standards.
  • Provide technical support for non-Kleemann manufactured products.
  • Review closed cases for technical review and stay up-to-date on technical concerns.
  • Escalate faults to the Operations team as necessary.
  • Maintain lifts in accordance with manufacturer requirements.
  • Respond promptly to breakdowns and Person in Lift (PIL) calls.
  • Offer solutions to suppliers on specific faults or product improvements.
  • Participate in the after-hours roster as required.
  • Conduct audit checks of maintenance to ensure compliance.
  • Develop and deliver training programs for technicians.
  • Conduct consultative inspections to identify areas for improvement.
  • Lead site repair, upgrade, and modernisation projects to meet customer contract outcomes.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for continuous education and professional development.
  • Development opportunities to grow your career with Kleemann Elevators Australia.

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