Healthcare Quality Specialist

2 days ago

Melbourne, Victoria, Australia beBeePatientAdvocate Full time
Job Title: Patient Advocate

This role plays a vital part in ensuring the highest level of patient care and satisfaction.

Key Responsibilities:

  • Advocacy: Act as a neutral advocate for patients, providing education and support to both patients and staff on patient rights and responsibilities.
  • Quality Improvement: Identify problems relating to quality, service, and concerns of patients, families, employees, and physicians, and make recommendations for improvement.
  • Educational Programs: Plan, implement, and evaluate educational programs to reduce patient concerns associated with hospitalization and minimize liability.

Requirements:

  • Education: Registered Nurse with a current license in the Province of Ontario preferred, Bachelor's Degree in a health-related field.
  • Experience: Minimum of 5 years clinical experience, minimum of 2 years management/leadership experience.

We are an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, upon request, accommodation will be provided by our organization throughout the recruitment, selection, and/or assessment process to applicants with disabilities.

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