Senior Technical Consultant

2 weeks ago

Canberra, ACT, Australia OpenText Corporation Full time

Unlock Your Potential with OpenText

As a Senior Technical Consultant at OpenText, you will have the opportunity to partner with highly regarded companies, tackle complex issues, and contribute to projects that shape the future of digital transformation.

The Opportunity:

Provide technical expertise to external customers and internal project teams, responsible for delivering technology solutions that meet customers' business needs. As a trusted advisor, create and maintain effective customer relationships to ensure customer satisfaction. Stay up-to-date with leading-edge technologies and industry/market domain knowledge. Contribute to the company's solutions portfolio by providing technical knowledge and methodologies gained from customer projects. Shape technical direction and strategies within the organization and for external customers. Achieve consistent and significant chargeability levels and assist in meeting or exceeding revenue and customer satisfaction goals. Identify and cultivate new business opportunities and provide technical support for deal proposal development.

Your Key Responsibilities:

  • Implement technical solutions for clients, following agreed-upon technical designs.
  • Provide detailed technical designs for enterprise solutions.
  • Collaborate with customer representatives and liaise with Solutions Architects to ensure alignment and coherence in the technical approach.
  • Offer technical leadership for specific integration activities within an engagement, supporting planning and design for solution architectures in multi-system environments.
  • Communicate across the client community, adding value and demonstrating company strategy execution, while contributing to knowledge tools and communities to document and share project learnings.

Requirements:

  • 5+ years of professional experience and a Bachelor of Arts/Science or equivalent degree in computer science or a related area of study; without a degree, three additional years of relevant professional experience (8+ years in total).
  • Sufficient depth and breadth of technical knowledge to design and scope multiple deliverables across a number of technologies.
  • Ability to develop solutions that enhance the availability, performance, maintainability, and agility of a particular customer's enterprise.
  • Understanding of architectural dependencies of technologies in use in the customer's IT environment.
  • Ability to work in a multi-technology environment, diagnose complex technical problems, and adapt a consulting style appropriate to the situation.
  • Ability to present within own area of expertise as part of a customer sales presentation, putting forward domain-specific information within the context of the company sales campaign.

About OpenText

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

At OpenText, we foster collaboration, innovation, and personal growth, enriching our vibrant workplace.

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