Group Reservations Coordinator

1 month ago


Sydney, New South Wales, Australia Stamford Hotels and Resorts Full time
About the Role

We are seeking an experienced and passionate Full Time Group Reservations Coordinator to join our team at Stamford Hotels and Resorts.

Key Responsibilities
  • Promote and sell Stamford Plaza Sydney Airport and Sir Stamford Circular Quay accommodation, services, and facilities
  • Quote, confirm, and liaise with clients, loading groups, and assisting in taking FIT bookings from a range of guests and booking channels
  • Manage and coordinate activities of the reservation team members, providing reservations and customer service skills
  • Work under pressure and multitask, with a flair for sales and impeccable attention to detail
Requirements
  • A strong background in Reservations or Hotel Reception is essential
  • Outstanding written and verbal communication skills
  • Experience with Opera PMS is essential
  • A team player with a passion for hotels and their people
  • Ability to think outside the box and enjoy problem-solving
About You
  • You love working in a fast-paced environment
  • You think outside the box and enjoy problem-solving
  • You have been exposed to other Hotel departments
About the Benefits
  • Great employee discount on food and beverage at all Stamford Hotels and Resorts
  • Dry cleaning for business attire
  • Free duty meals
  • Complimentary parking
  • Career development opportunities


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