Operational Excellence Specialist

6 days ago

Melbourne, Victoria, Australia beBeeMotorway Full time $100,000 - $150,000
Motorway Operations Leader

This position is part of a highly functional team, building operational solutions. We are seeking an experienced Motorway Operations Leader to join the team during the pre-operational phase. In this role, you will collaborate closely with design and construction teams to provide guidance on motorway systems.

You will lead the mobilisation and training of the control room team, develop operational processes, and foster a strong safety and performance culture to ensure readiness for incident management and operations. The team is responsible for providing operational expertise in various areas, including traffic management and emergency response protocols.

Duties (Pre-Operations)
  • Recruit, roster, and induct a team of control room operators.
  • Develop and embed operational processes, procedures, and workflows to ensure readiness for the transition to Operations and Maintenance phase.
  • Coordinate with engineering, construction, and asset teams to understand operational handover requirements and critical system interfaces.
Duties (Operations Phase)
  • Lead the ongoing operation of the motorway control room, managing operational staff and ensuring compliance with safety and regulatory standards.
  • Monitor and drive performance against operational KPIs, including incident notification, arrival, and clearance times.
  • Oversee system use and technical processes, ensuring motorway operations support safe and efficient traffic flow.
About You
  • Proven experience in managing control room or traffic operations teams in critical infrastructure environments.
  • Demonstrated ability to lead, develop, and sustain high-performing teams under operational and business pressures.
  • Strong knowledge of motorway systems, operational processes, and emergency response protocols.

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