Operational Excellence Specialist

1 week ago

Melbourne, Victoria, Australia beBeeOperational Full time $103,920 - $125,735
Job Overview:

We seek a skilled Operational Excellence Specialist to drive efficient delivery of ICT processes.

About the Role:

This role will lead the implementation of ITIL processes, ensuring alignment with industry standards and best practices. You will identify and resolve procedural risks and issues impacting operational ICT services.

Key Responsibilities:

  • Manage IT problems, changes, and incidents within an enterprise environment
  • Eliminate obstacles hindering ITIL process adoption and service improvements
  • Maintain a positive attitude and deliver quality work in challenging situations

Culture and Benefits:

We value flexible work arrangements and support diverse working styles. Our workplace is inclusive, healthy, and productive, recognizing employee contributions.

Requirements:

To succeed in this role, you should possess strong analytical and problem-solving skills, excellent communication abilities, and a proactive approach to driving process improvements.

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