Senior Relationship Manager, Institutional Banking

5 days ago

Sydney, New South Wales, Australia Australia and New Zealand Banking Group Limited Full time

About the Role

As a Senior Relationship Manager in our Institutional Banking team, you will play a key role in managing, growing, and developing a client portfolio consisting of primary and secondary banking customer relationships within the Diversified Industries segments.

The objective of your role is to drive positive advocacy and generate buying decisions from clients within this portfolio by working with key senior stakeholders to leverage the business strategy, delivering on execution inclusive of trade opportunities.

You will also have the opportunity to contribute your skillsets to the wider Transaction Banking business as well as benefit from exposure by working in close co-ordination with colleagues in other geographies of the World.

Key Responsibilities

  • Manage a portfolio of clients who utilise the bank's Transaction banking product set.
  • Deliver an exceptional customer experience via accountability for origination, ongoing account management as well as working closely with Operations to ensure a well-coordinated end to end service proposition.
  • Financial management of portfolio (drive revenue and profitability).
  • Execute and build pipeline.
  • Planning and measuring customer revenue, growth, volume and targets.
  • Developing customer pricing to ensure sound, profitable growth.
  • Active customer calling program.
  • Preparing and delivering Transaction Banking strategic reviews to drive insights and opportunities as well as developing customer account plans.

Requirements

  • Proven banking experience in Transaction Banking Sales and/or relationship management with knowledge of the payments Industry and regulations.
  • Previous experience in Merchant acquiring with demonstrated industry knowledge; Good understanding of Working Capital Management (at both financial and operational levels).
  • Strong research and analytical skills to achieve deep customer understanding to develop customer specific service propositions.
  • Solid strategic thinker and business acumen to enable discussions with senior customer representatives regarding ANZ initiated deals; Demonstrated ability to multi-task.
  • Ability to identify future needs of clients through key questioning techniques.

About Us

At Australia and New Zealand Banking Group Limited, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.

What We Offer

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

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