Service Line Manager Crushing Consumables Specialist
3 days ago
Make a Difference in Sustainability
We believe in developing technology to tackle the climate challenge. Our MissionZero aims to enable our customers to move towards zero emissions in mining and cement. We need professionals like you to help us achieve this goal.
Job Scope:
The Service Line Manager (SLM) for Crushing Consumables will be responsible for the regional Service Line strategy and act as a main contributor to add a deep technical approach to the sales process. You will approach this task directly as well as steer, coordinate, and prioritize such together with the sales team and coming Solutions Specialist. As the SLM, you will establish the identification of business opportunities, generation of leads, and foster client relationships to meet or exceed sales goals, support installation assistance as well as inspections and measurements on-site. You will also ensure customer support, troubleshooting, and participate in customer seminars and presentations.
The Service Line Crushing Consumables is a specialized segment that not only supplies customized services and wear-resistant components, but also offers a comprehensive suite of solutions to enhance the efficiency, reliability, and overall productivity of crushing operations throughout the entire product lifecycle.
Your Key Responsibilities:
- Coordinate sales/technical teams and go-to-market efforts for a specific Service Line
- Manage/coordinate customers and their consumables throughout the product life cycle, improving aftermarket growth and increasing client base including technical visits, trials, and support
- Identify the most suitable products/solutions based on ongoing customer and market assessment and support development of the aforesaid in alignment with GSLM & engineering
- Implementing global Service Group strategy in the designated market incl. all financial and operational aspects (like forecast, OI, CM, budgets, etc.)
- Submit regular sales and product reports and ensure integrity within the company's CRM, ERP, and other related systems
- Own all technical aspects of the service line towards sales colleagues and clients (like training, health checks)
- Manage/coordinate with the proposal & engineering team the provision of accurate and timely quotations
- Support/own inventory levels in designated regions ensuring consumables availability in alignment with the GSLM
What We Offer:
- A competitive remuneration package
- A flexible work schedule to balance work-life and professional priorities
- Development and training within a global OEM company
- Paid parental leave and access to employee assistance programs
- Opportunities for professional growth and community involvement
About FLSmidth
FLSmidth is a global leader in sustainable technology and operations. We operate in a global environment and are committed to equal opportunity and diversity.
How to Apply
Please submit your application to us directly.
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