Champion for Vulnerable Populations

1 week ago

Sydney, New South Wales, Australia beBeeCare Full time $140,000 - $150,000
Client Service Professional Role

We offer a unique opportunity to work with individuals and families in need of support and guidance.

The role involves submitting claims and representation at the Veterans' Review Board, ensuring a professional service that meets client needs.

This position encompasses strategic and operational elements, guaranteeing the highest quality customer-centered care for veterans and their families.

  • Strive to exceed expectations through excellent consultation and continuous improvement
  • Demonstrate an empathetic and flexible approach in all actions
  • Liaise with key external stakeholders and agencies associated with DVA
  • Participate in projects aligned with strategic plans and embrace change
  • Take responsibility for delivering work outcomes associated with claim preparation, submission, and follow-up for compensation and entitlements from DVA & VRB.

To succeed in this role, you should:

  • Have Compensation Advocate Level 3 (or working towards)
  • Working knowledge of defence entitlements under legislation and Veteran's Review Board policies and practices
  • Completion of/or willingness to complete relevant courses
  • Understanding of defence-related illnesses and conditions
  • Ability to establish meaningful relationships internally and externally
  • Highly developed communication skills and ability to prioritise, manage, and problem-solve

Our organisation offers:

  • Not-for-profit tax benefits - salary packaging available
  • Staff discounts across select retail stores
  • Fitness Passport
  • Leave Loading - pay top up on paid leave

We are committed to diversity and welcome applications from people across our community, especially from Veterans, current serving ADF personnel, and Aboriginal and Torres Strait Islander applicants.

A team member working in the Aged Care sector must have a valid Police Check or a National Disability Insurance Scheme check to undertake the inherent requirements of the role.

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