Car Park Operations Manager

3 weeks ago


Canberra, ACT, Australia Wilson Parking Australia 1992 Pty Ltd Full time

Wilson Parking Australia 1992 Pty Ltd is seeking a highly skilled and experienced Car Park Manager to oversee the operation and performance of our site at the Canberra Centre. As a key member of our team, you will be responsible for providing visible leadership, direction, and management to a small team, ensuring the delivery of exceptional customer service and exceeding client expectations.

About the Role:

The successful candidate will have functional responsibility and accountability for overseeing the operation and performance across a portfolio of customers. Key duties include:

  • Providing hands-on leadership and guidance to team members
  • Actively participating in peer meetings to review group performance and establish service strategies
  • Developing flexible and stable rostering systems to meet fluctuating demands
  • Consulting closely with client stakeholders regarding service improvement initiatives
  • Undertaking efficiency optimisation and cost control across the portfolio

Requirements:

The ideal candidate will possess:

  • Proven leadership ability of field-based team members
  • Ability to build rapport with and manage stakeholder relationships
  • Strong analytical skills and the ability to think outside the box
  • Proficiency in Microsoft Excel
  • Traffic management and parking experience is preferred but not essential

This is a full-time position located in the Canberra Centre, offering a competitive salary, great company benefits, and the opportunity to build and develop a meaningful long-term career with Wilson Parking Australia 1992 Pty Ltd.



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