Operations Manager

4 weeks ago


Canberra, ACT, Australia JJ's Waste & Recycling Full time
About the Role

We are seeking an experienced Operations Manager to lead our Canberra site and surrounding areas. As a key member of our team, you will be responsible for overseeing the day-to-day operations, managing a team of 25+ employees, and driving business growth.

Key responsibilities include:

  • Managing all functions across the Canberra site
  • Planning and reacting to change
  • Engaging, leading, and developing the team
  • Delivering the overall branch strategy
  • Driving ongoing improvement initiatives
  • Ensuring a high-level safety and customer service culture
  • Supporting and motivating the sales team to achieve growth targets
  • Ensuring compliance with all policies, legal, and regulatory requirements
About You

We are looking for a candidate with:

  • Experience working in a similar role
  • KPI and customer-focused with the ability to perform under pressure
  • The ability to prioritize, think laterally, and make things happen
  • Transport/Logistics/Mobile Service industry experience, where you managed a fleet and team of drivers
  • Approachable and supportive leadership skills
  • Continuous improvement focus
  • Well-developed people and time management skills
  • KPI-focused with the ability to perform under pressure
  • Able to successfully satisfy a pre-employment medical
  • Demonstrate the ability to be a quick learner in a fast-paced and varied role
  • Strong work ethic, integrity, honesty, and commitment
  • Ability to learn new internal programs and technology
  • Proactive and strive to upskill
  • A commitment to achieving customer service of the highest standard
Benefits

We offer a range of benefits, including:

  • Stability of a national, Australian family-owned and operated business with over 90 years' experience
  • Uniform and PPE
  • Essential services industry – job stability
  • Full-time, permanent role
  • Attractive remuneration
  • Car Allowance & Phone
  • Onsite parking
  • Local depot – Canberra
  • Career development and growth opportunities
  • Introductory and ongoing training
  • Health-fund discounts
  • Salary sacrificing and novated leasing
  • Banking partnerships – including financial, budgeting, and mortgage advice
  • Discounts at over 100 retailers (including groceries and fuel)
  • Car servicing, parts, and accessories discounts – plus new car discounts

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