Relaxation Service Coordinator

6 days ago

Gold Coast, Queensland, Australia beBeeReceptionist Full time $26,000 - $35,000

Spa Receptionist Role

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This is an exciting opportunity to work in a leading Australian Luxury Day Spa, where we cater to all senses and offer a unique spa concept as a sanctuary for serenity and relaxation.

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Job Summary

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We are looking for a skilled receptionist who can greet and welcome customers in a friendly and professional manner, while also providing exceptional customer service and maintaining a clean and organized reception area. Key responsibilities include:

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  • Tending to customer needs, inquiries, and complaints in a timely and efficient manner.">
  • Informing beauticians about customer appointments and requirements to ensure seamless communication.">
  • Processing bookings and cancellations, managing appointment schedules, and ensuring accurate records are kept.">
  • Assisting with marketing and sales efforts by providing customers with information on promotions and new products and services.">
  • Processing transactions and issuing receipts in a prompt and professional manner.">
  • Performing administrative tasks such as filing, updating records, and logging transactions to maintain accuracy and efficiency.">
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Requirements

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To be successful in this role, you will need:

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  • A minimum of 1-year experience as a receptionist in a similar industry.">
  • Proficiency in administrative computer software such as MS Word, Excel, and Outlook.">
  • The ability to remain calm and professional in stressful situations, with excellent communication skills and time management abilities.">
  • Strong marketing and sales abilities, with a focus on delivering exceptional customer experiences.">
  • Consistent professional presentation, pleasant demeanor, and strong written and verbal communication skills.">
  • Exceptional time management and organizational abilities, with a focus on maintaining accuracy and efficiency.">
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What We Offer

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In return for your hard work and dedication, we offer a fantastic opportunity to learn and grow within our company, with on-the-job training and support to help you succeed in your role.

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