Senior Retail Operations Manager

2 weeks ago


Central Queensland, Australia Drakes Supermarkets Full time
Role Overview

Drakes Supermarkets is a leading Australian supermarket chain, seeking an experienced Senior Retail Operations Manager to drive business growth and excellence in our stores.

About the Role

This key position plays a pivotal role in ensuring seamless store operations, driving sales, and delivering exceptional customer experiences. The successful candidate will have proven leadership skills, with a strong ability to motivate and develop high-performing teams.

Responsibilities
  • Develop and implement strategies to enhance store profitability and customer satisfaction.
  • Lead and manage cross-functional teams to achieve operational excellence and improve employee engagement.
  • Maintain accurate records of inventory, stock levels, and staff performance.
  • Analyse sales data and provide actionable insights to inform business decisions.
  • Promote Drakes Supermarkets' vision, values, and culture within the team and across the organisation.
Requirements
  • Proven experience as a senior manager or leader in a retail environment.
  • Strong understanding of retail operations, including sales analysis, inventory management, and customer service.
  • Excellent leadership, communication, and interpersonal skills.
  • Able to work collaboratively with diverse stakeholders, including employees, customers, and suppliers.
Benefits

We offer a competitive salary package, including:

  • Estimated annual salary: $85,000 - $110,000 (dependent on experience).
  • Ongoing training and development opportunities.
  • Collaborative and dynamic work environment.
  • Opportunities for career advancement within the company.


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