Hardware Specialist
2 days ago
We are seeking an experienced hardware specialist to provide repair and support services to end users. The ideal candidate will have excellent communication skills, a passion for troubleshooting technical issues, and a strong analytical mindset.
The main responsibility of this role is to diagnose and resolve faults in a timely and efficient manner, while providing exceptional customer service.
Key Responsibilities:- Investigate and diagnose technical issues with hardware devices
- Perform routine maintenance and repairs on physical infrastructure, including ATMs and POS machines
- Assist customers with device configuration and application setup
- Work collaboratively with internal teams to identify and resolve technical problems
- Minimum 2 years experience in IT or related field
- Strong analytical and problem-solving skills, with the ability to think creatively
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Relevant certification or training in IT, hardware, or mechanical engineering
- Experience working with ATMs and POS machines
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