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Hardware Repair Specialist
3 weeks ago
We are seeking a skilled and motivated Service Technician to join our team. As a key member of the team, you will be responsible for providing repair and support services to end-users and installing hardware.
- Provide repair and support services to end-users and install hardware.
- Investigate, diagnose and escalate faults to appropriate groups for resolution.
- Maintain physical infrastructure including ATMs and POS machines.
- Assist with customer device and application configuration.
- Work with customers/employees to identify problems and advise on solutions.
- Ability to troubleshoot and implement creative solutions.
- Demonstrated experience in IT, hardware, mechanical or electrical engineering.
- Strong analytical, problem-solving and organizational skills.
- Minimum 2 years full work rights – Australian citizens & Permanent Residents.
- Excellent telephone, client service, interpersonal and communication skills.
- Understanding of technical concepts and willingness to work in a dynamic, high-volume environment.
