IT Hardware Technician

4 days ago

Sydney, New South Wales, Australia beBeeSupport Full time $80,000 - $120,000
Technical Support Specialist

We are seeking a proactive and experienced technician to manage hardware, software, and IT assets across multiple locations.

Our team supports clients in over 190 countries, with thousands of engineers and enterprise clients worldwide.

We foster an open, friendly, and growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we prioritize our people.

Key Responsibilities:
  • Provide onsite and remote support for Windows and Apple devices, including IMAC tasks and troubleshooting.
  • Manage hardware refreshes, warranty repairs, printer and AV system setup, inventory control, asset tagging, and maintain asset management with regular reports.
  • Coordinate equipment shipments, returns, vendor repairs, and ensure timely resolution of service requests and incidents.
Requirements:
  • Minimum 3 years of IT support experience with Windows 10, macOS, Microsoft Office, and Windows OS deployment; strong networking basics.
  • Experience supporting printers, AV systems, executive users, asset management, and reporting tools.
  • Excellent customer service, communication, organization, multitasking, and documentation skills.
  • Preferred: Australian citizen/PR/Valid work permit with at least 12 months left before expiry.
  • Additional preferred: Experience in automotive manufacturing, MCP and/or A+ certifications, background in help desk or call center environments.
Benefits:

Join us and be part of a dynamic team where your technical skills directly impact user satisfaction and operational success. We offer a supportive environment for professional growth, continuous learning, and collaboration across technologies.

Enjoy competitive pay and the opportunity to contribute to a global IT leader that values innovation and excellence.

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