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Retail Compliance Operations Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeCompliance Full time $100,000 - $150,000
Job Title: Compliance Expert - Retail Operations

This role is a key part of our efforts to drive compliance excellence and performance across retail operations.

As a Compliance Expert, you will play a pivotal role in ensuring our branded retail stores meet internal and external compliance standards. You will collaborate with cross-functional teams to drive performance and compliance.

  • Develop and implement compliance metrics across retail channels.
  • Lead updates to the Quality Control Process & Policy Breach Tracker.
  • Conduct site inspections (minimum 2 per month) and 'check the checker' QA reviews.
  • Manage Branded Retail Scorecard disputes.
  • Provide insights to support strategic compliance initiatives.
  • Support regulatory responses including TIO systemic issues, fraud investigations, and audit committee actions.

Key Skills:

  • At least 3 years' experience in the Retail Telecommunications industry.
  • Background in store management.
    • Strong knowledge of business intelligence tools like Power BI, Tableau, and Microsoft Excel.
    • Deep understanding of retail compliance, regulatory, and privacy requirements.
    • Excellent communication, stakeholder engagement, and conflict resolution skills.
    • Ability to work autonomously in a fast-paced, dynamic environment.

Why Choose This Role?

  • Be part of a team that values integrity, collaboration, and innovation.
  • Influence compliance culture across national retail operations.
  • Work closely with senior leaders and contribute to enterprise-wide compliance frameworks.
  • Make a real impact on customer experience and operational excellence.