Retail Compliance Manager

3 days ago

Sydney, New South Wales, Australia beBeeCompliance Full time $120,000 - $140,000
Job Overview

The Retail Compliance Professional plays a vital role in supporting business growth by driving compliance performance across retail stores. By leveraging trend analysis, this role ensures compliance metrics are effectively managed, tracked, and aligned with enterprise-wide frameworks.

A key responsibility is recording and monitoring responses in the Compliance Tracker, ensuring risks are mitigated in line with regulatory requirements.

Additionally, the role provides insights and reporting to senior leaders, ensuring visibility of compliance gaps and supporting remediation efforts.

The position also delivers outputs from risk, issue, and incident trackers to meet regulatory and audit requirements, supporting responses to TIO systemic issues and fraud investigations.

Key Responsibilities:
  • Drive awareness and adoption of compliance metrics across branded retail stores.
  • Partner with retail area managers and territory managers nationwide to improve compliance performance.
  • Maintain and update the Compliance Process & Policy Breach Tracker, ensuring compliance gaps are addressed.
  • Conduct site inspections and support dispute resolution for Branded Retail Scorecards.
  • Provide insights and reporting to support trackers, dashboards, and regulatory responses.
  • Build strong relationships with frontline teams, leaders, and external stakeholders to foster a culture of quality and compliance.
Requirements:
  • 3+ years' retail experience with store/assistant store management background.
  • Strong knowledge of compliance, regulatory, and privacy requirements within telecom operations.
  • Skilled in data analysis and reporting using Power BI, Tableau, Excel, JARVIS, and Pronto systems.
  • Proven ability to identify process improvements through compliance and performance metrics.
  • Excellent stakeholder management and communication skills, with experience presenting to senior leaders.
  • Adaptable, collaborative, and effective in fast-paced environments with competing demands.
What We Offer:
  • A dynamic work environment that fosters growth and development.
  • Ongoing training and professional development opportunities.
  • A competitive salary and benefits package.

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