
Patient Service Coordinator
2 weeks ago
We are seeking a highly skilled and motivated individual to join our reception team as a Patient Service Coordinator.
Key Responsibilities:
- Manage a busy reception area, including outpatient clinics
- Coordinate bookings and liaise with medical and allied health caregivers
- Process payments and admissions through our patient administration system
- Assist patients, visitors, and the general public with enquiries and directions
- Receive and process referrals, check health insurance details, and notify patients of any extra charges they may incur
- Liaise with a broad team to ensure exceptional patient service
Essential Skills and Qualifications:
- Prioritize a busy and varied workload
- Demonstrate excellent problem-solving and communication skills
Benefits:
- A dynamic multidisciplinary team environment
- A healthy work-life balance through flexible work options and well-being programs
- Employee discounts on Private Health Insurance
Requirements:
- High level of interpersonal skills
- Ability to relate to hospital staff, patients, families, and medical staff
If you are passionate about delivering exceptional customer service, please apply for this rewarding role.
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