Patient Service Coordinator

2 weeks ago


Geelong, Victoria, Australia beBeeService Full time $56,585 - $58,312

We are seeking a highly skilled and motivated individual to join our reception team as a Patient Service Coordinator.

Key Responsibilities:

  • Manage a busy reception area, including outpatient clinics
  • Coordinate bookings and liaise with medical and allied health caregivers
  • Process payments and admissions through our patient administration system
  • Assist patients, visitors, and the general public with enquiries and directions
  • Receive and process referrals, check health insurance details, and notify patients of any extra charges they may incur
  • Liaise with a broad team to ensure exceptional patient service

Essential Skills and Qualifications:

  • Prioritize a busy and varied workload
  • Demonstrate excellent problem-solving and communication skills

Benefits:

  • A dynamic multidisciplinary team environment
  • A healthy work-life balance through flexible work options and well-being programs
  • Employee discounts on Private Health Insurance

Requirements:

  • High level of interpersonal skills
  • Ability to relate to hospital staff, patients, families, and medical staff

If you are passionate about delivering exceptional customer service, please apply for this rewarding role.



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