Digital Workplace Solution Specialist
2 days ago
As a Digital Workplace Applications Administrator, you will play a vital role in supporting and administering Microsoft Digital Workplace Application. This is an exciting opportunity to deliver outstanding results in customer experience.
Key Responsibilities- Provide level 2/3 support related incidents to the digital workplace.
- Collaborate with the collaboration team in the management and administration of SharePoint App and other MS365 apps.
- Optimize performance of our Digital Workplace services by identifying problem areas and finding solutions.
- Work closely with system and infrastructure teams to deliver our digital workplace solution.
- Support and engage with a diverse internal customer base nationally.
- Be eligible to work in Australia (Australian Citizen or Permanent Resident).
- Have strong experience with Microsoft Windows desktop operating system, Microsoft 365 suite, Microsoft Windows Virtual Desktop, endpoint management solutions - SCCM and Intune, Microsoft Enterprise Mobility and Security (WDATP, AIP), Active Directory.
- Be experienced with PowerShell and video collaboration tools such as Zoom and Microsoft Teams.
- Able to work with national and virtual teams.
- Adhere to change management procedures.
- Knowledge of ITSM tools and related processes.
- Ability to organize material, analyze a wide variety of facts, and develop appropriate recommendations.
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