Sales and Billing Administrator

3 days ago

Sydney, New South Wales, Australia PainChek Full time
This is a Sales and Billing Administrator role with PainChek based in Sydney, NSW, AU
== PainChek ==

Role Seniority - junior

More about the Sales and Billing Administrator role at PainChek

Based in Sydney, we're seeking a Sales and Billing Administrator with 3 days in the office, and 1 evening weekly to do cash collection via phone with UK clients.

The ideal candidate will have at least 1 year of experience in customer service, order management and/or billing, be eager to learn about the aged care and SaaS industries, and be committed to contributing to a friendly, collaborative environment.

This role will provide key support to our sales, billing and finance teams. You will work closely with internal teams and clients, ensuring smooth billing processes and maintaining accuracy across systems.

Responsibilities include:

  • Completing sales orders by collecting all information from contracts, internal teams and clients

  • Raising client invoices

  • Updating the CRM system if required

  • Ensuring data completion and accuracy in the billing system

  • Sending out dunning letters as per credit policy and guidelines

  • Contacting overdue clients to collect cash

  • Collaborating with internal teams to resolve data discrepancies

  • Handling invoice queries and edits

  • Entering invoices into the accounting system

  • Order and maintain office supplies

Who we'd love to hear from:

A proactive, detail-oriented individual who can thrive in an administrative role, with:

  • At least 1 year of experience in customer service, order management, and/or billing

  • Cash collection experience is a plus

  • A customer service mindset and strong attention to detail

  • Familiarity using various systems and managing ongoing admin tasks

  • Availability for 3 days in the office and 1 evening per week for UK client calls and communication with UK PainChek staff

Alignment with PainChek's values:

  • Customer First: our customers are our focus in everything we do.

  • Continuous Innovation: we strive to innovate around the design and delivery of excellent products and services to our customers.

  • Trust and Integrity: we establish trust and deal with integrity in interaction with our customers, partners, and people.

  • Personal Accountability: our people take pride and personal accountability in their work.

  • Collaborative Teamwork: we work in teams and value the contribution of each other in achieving common goals.

About PainChek

PainChek is a revolutionary pain assessment tool that improves the quality of life for people living with pain. As the world's first pain assessment tool with regulatory clearance in Australia, Canada, the European Union, New Zealand, Singapore, Malaysia, and the United Kingdom, PainChek transforms pain management around the world by giving a voice to those who cannot verbalise their pain.

Intuitive, secure, and easy to use on a smartphone or tablet, PainChek uses AI-driven technology and user-guided features to identify pain with consistency in any care setting, creating personalised pain profiles that help deliver better care outcomes for those who need it most.

Before we jump into the responsibilities of the role. No matter what you come in knowing, you'll be learning new things all the time and the PainChek team will be there to support your growth.

Please consider applying even if you don't meet 100% of what's outlined

Key Responsibilities
  • Completing sales orders
  • Raising client invoices
  • Updating the CRM system
Key Strengths
  • Customer service experience
  • Attention to detail
  • Cash collection experience
  • Familiarity with various systems
  • Proactive mindset
  • Team collaboration
Why PainChek is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that's right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with PainChek not with Hatch.

  • Sales And Billing Administrator

    2 days ago

    Sydney, New South Wales, Australia Painchek Full time

    This is a Sales and Billing Administrator role with PainChek based in Sydney, NSW, AU == PainChek ==Role Seniority - juniorMore about the Sales and Billing Administrator role at PainChekBased in Sydney, we're seeking a Sales and Billing Administrator with 3 days in the office, and 1 evening weekly to do cash collection via phone with UK clients.The ideal...

  • Sales and Billing Administrator

    1 day ago

    Sydney, New South Wales, Australia Hatch Full time $60,000 - $80,000 per year

    This is a Sales and Billing Administrator role with PainChek based in Sydney, NSW, AU== PainChek ==Role Seniority- juniorMore about the Sales and Billing Administrator role at PainChekBased in Sydney, we're seeking a Sales and Billing Administrator with 3 days in the office, and 1 evening weekly to do cash collection via phone with UK clients.The ideal...

  • Sales and Billing Administrator

    3 weeks ago

    Sydney, New South Wales, Australia Hatch Full time

    Join to apply for the Sales and Billing Administrator role at Hatch1 day ago Be among the first 25 applicantsJoin to apply for the Sales and Billing Administrator role at HatchGet AI-powered advice on this job and more exclusive features.This is a Sales and Billing Administrator role with PainChek based in Sydney, NSW, AU== PainChek ==Role Seniority -...

  • Sales and Billing Administrator

    3 weeks ago

    Sydney, New South Wales, Australia Hatch Full time

    Join to apply for the Sales and Billing Administrator role at Hatch1 day ago Be among the first 25 applicantsJoin to apply for the Sales and Billing Administrator role at HatchGet AI-powered advice on this job and more exclusive features.This is a Sales and Billing Administrator role with PainChek based in Sydney, NSW, AU== PainChek ==Role Seniority -...

  • Administrative Expert

    5 days ago

    Sydney, New South Wales, Australia beBeeRevenue Full time $72,285 - $73,940

    Job TitleRevenue Officer: Generate Invoices, Provide Customer ServiceJob DescriptionThis position plays a vital role in ensuring timely and accurate billing for patients across NSW Health. The ideal candidate will have experience working in finance, billing, or administration, with strong communication skills and the ability to engage with patients and...

  • Billing Analyst

    1 day ago

    Sydney, New South Wales, Australia WiseTech Global Full time $90,000 - $120,000 per year

    The OpportunityAn exciting opportunity has arisen for a full-time Billing Analyst to join our Finance team based in our global headquarters in Sydney. The Billing Analyst will report to the Billing Manager within the Billing and Credit function with primary responsibility for ensuring accurate and timely billing to our global customer base.The business has...

  • Billing and Invoicing Coordinator

    1 day ago

    Sydney, New South Wales, Australia Dnata Airport Services Pty Ltd Full time $104,000 - $130,878 per year

    Position Title: Cargo Billing and Invoicing CoordinatorLocation: Sydney Airport, Full-TimeAbout dnata:dnata is one of the world's largest air services providers, offering ground handling, cargo, travel, and flight catering services across five continents. Our continued success is built on service excellence, innovation, and a global team of professionals who...

  • Billing Operations Coordinator

    1 week ago

    Sydney, New South Wales, Australia beBeeBilling Full time $55,847 - $78,328

    Job Title: Billing Operations CoordinatorThis is a key role in ensuring programs are reimbursed accurately for services rendered. The Billing Operations Coordinator will manage the billing process, submit insurance claims, and follow up on payments to ensure timely reimbursement.The incumbent will support financial operations by maintaining accurate...

  • Billing Operations Manager

    2 days ago

    Sydney, New South Wales, Australia Black Full time

    Job Description Canva is a high-growth SaaS company valued at $32B, and in an exciting phase of growth: we've surpassed 220 million monthly active users globally and are continuing to grow rapidly across Enterprise, and international markets.Where and how you can workOur flagship office is in Sydney, Australia, but we've made our way from down under, to a...

  • Billing Operations Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeBilling Full time $75,000 - $80,000

    Billing Operations Specialist PositionWe are seeking a skilled professional to manage billing processes and maintain accurate and timely records.The ideal candidate will have strong analytical skills, experience with billing software, and excellent communication abilities.Process monthly bills for cargo services and acquired products.Maintain efficient...