Procurement Officer

At ING, Business Banking is driven by a clear strategy and strong collaboration across local and global teams to deliver outstanding performance and customer value.

As a Procurement Officer you'll play a key role in ensuring our external partner suppliers and distributors meet the highest standards of compliance, risk management, and operational excellence.

You'll be at the heart of third-party oversight, managing contracts, service levels, and performance. Partnering with Procurement, Legal, Compliance, Technology, and Risk teams, you'll help shape effective and efficient third‑party relationships that will power our Business Banking success.

Ready to make an impact?

What you'll do

- Support Business Banking teams in selecting, onboarding, and managing suppliers and distribution partners in line with policies.

- Plan and run the yearly schedule of third‑party management activities, including contract updates and risk checks.

- Act as the main contact between third parties and business teams to ensure smooth communication and planning.

- Coordinate and implement changes driven by regulations, policies, or business needs.

- Conduct contract audits and monitor supplier performance against service level agreements.

- Provide reports and insights on supplier usage, value, and compliance, and help manage issues or complaints.

What we’re looking for

- Experience with contract management in a banking or financial services industry.

- Comfortable working in agile environments with knowledge of procurement, third‑party risk, and business continuity.

- Good understanding of operational risk, including assessments, issue management, and control testing.

- Strong problem‑solving skills with a curious mindset to identify and fix root causes.

- Confident working with data to generate insights and support decision‑making.

- Skilled at working with multiple stakeholders within the organization.

What's in it for you

- Discounted ING Health Insurance.

- An additional Rest Day to support your wellbeing.

- An IMPACT Day to volunteer on approved sustainability activity.

About Us

At ING, we’re all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities we’re proud to support. Joining ING means stepping into an environment where your individuality isn’t just welcomed - it’s celebrated. We’ve built a culture that’s fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.

Whether you’re taking ownership of exciting projects, thinking outside the box, or working with global colleagues, you’ll find ING is the kind of place where growth isn’t just a possibility; it’s a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, you’ll feel the difference in how we value and champion our people.

We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if you’re interested but don’t meet all the criteria, we encourage you to apply. We’re invested in fostering a diverse and inclusive workplace where everyone feels like they belong. We’re your allies in helping you do your thing during the recruitment process, so let us know if you require any support or adjustments when you apply. Let us know if you’d like to chat with an LGBTQ+ Confidential contact.

Sound like your kind of vibe? We can’t wait to hear from you

(One last note: We operate using a direct talent sourcing model, so no agency introductions, please.)

ING is Australia’s most recommended bank according to RFI Global’s Consumer Atlas Survey, January‑June 2025 (n = 29,510) when compared to customers of the 10 largest ADIs operating in Australia.

Need more?

Contact Saikat.dastidar@ing.com

Applications close on 13th Nov 2025

Before you apply

Here at ING we consider employee development to be important and encourage existing employees to apply for suitable internal positions. It is expected that any employee applying for a vacant position would have been in their current role for a minimum of twelve (12) months before applying. This may be waived in special circumstances and after consultation with your manager.

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