Service and Warranty Coordinator

1 week ago

Cairns, Australia MCT Group Full time

This is an outstanding opportunity to join a highly successful business and a dedicated and experienced team.A competitive salary package is on offer to the suitable candidate.

The ideal candidate will be an experienced, reliable and self-motivated team player providing greatcustomer service..

Our preference is to find a candidate with previous experience or exposure to the retail automotive industry andunwavering commitment to customer service.

Some specific responsibilities of the role include:

- Meeting and greeting customers

- Being the main point of contact for customers throughout their service

- Completing relevant paperwork and data entry

- Communicating with colleagues with scheduling of repair orders

- Ordering parts where applicable

- Preparing repair orders and invoices

- managing warranty bookings

The ideal candidate will have:

- Minimum 2 years previous experience in a Service Advisor or similar position.

- Exceptional customer service and communication skills

- Strong IT skills and the ability work with multiple programs

- Confidence dealing with all customer types

- The ability to work and support a busy, hardworking team

- Ability to prioritise and seek assistance where necessary

- A current, valid QLD drivers licence.

The position offers continual training as well as career development opportunities for ambitious individuals.

Apply now

If this sounds like you, apply with your CV and a covering letter that demonstrates you’ve got the skills and experience we are looking for by filling in the details shown on screen.

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