Senior Administration Officer

1 week ago


Townsville, Australia Mater Health Services Full time

About the role

Mater has an excellent opportunity for an enthusiastic Senior Administration Officer to join the Inpatients Admin Team working Part-time as a ward clerk in the Mater Private Hospital.

This Senior Administration Officer role is a permanent part-time opportunity (32 hours a fortnight) and will see you working varied day shifts 630 – 1500 and every 2nd Saturday 900 - 1300. Flexibility in availability will provide opportunities for extra shifts.

Your experience and organisational skills will see you become an integral part of the team that is committed to delivering outstanding care and improving the experience and outcomes for patients.

Key Accountabilities and experience required for this role include but are not limited to:

- Manage, organize, and provide confidential administrative support to the various wards ensuring areas are efficiently managed, representing Mater with strong customer focus to staff, patients and visitors
- Ability to respond competently in emergency situations, remaining calm and composed and to ‘think on your feet.’
- Performing administrative functions as required, in accordance with departmental policies and procedures working closely with the Nursing Unit Manager and Clinical Team
- Ensure effective, accurate and timely communications with staff and clients, communicating with sensitivity and discretion
- Provide accurate data entry using various network-based information systems to effectively manage patient admissions, discharges, and transfers in a timely and accurate manner
- Carry out other administration functions as directed by your Team Leader/Manager
- Exercise judgement where necessary to solve immediate problems in situations where precedents have not been set and procedures not defined

About you

The successful candidate will possess:

- High level customer service, verbal and written communication skills
- Demonstrated ability to provide efficient and effective administrative support in a timely and organised manner
- Demonstrated ability to communicate effectively with all levels of staff, patients, and visitors
- Accurate data entry skills with a high-level proficiency in Microsoft Office
- Ability to organize and prioritize work effectively within busy, demanding, fast paced environments

While previous experience in a similar role is not mandatory, previous administration experience within a healthcare environment will be very highly regarded.

This is a fantastic opportunity to join the Mater professional Administration Services Team who provide exceptional care and service to our patients.

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education, fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

Benefits

- Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
- Grow your career with access to industry-leading training and professional development through Mater Education
- Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
- Access a range of health and wellbeing services with a corporate discount on private health insurance
- Exclusive discounts across dining, retail, travel, accommodation (to name a few)
- Stay active with unlimited access to discounted gyms via the Fitness Passport program
- Convenient, discounted on-site parking
- Enjoy great food with reduced prices at our campus cafés and coffee spots
- Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team

Be part of something bigger. Make your move with Mater. #MAKEYOURMATERMOVE

Application details

Applications close on Thursday 2nd October 2025. Please note, we may contact applicants prior to the closing date. Please do not hesitate to APPLY NOW

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

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