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Retail Operations Coordinator

4 weeks ago

Sydney, Australia Baby HQ Pty Ltd Full time

Baby Bunting is Australia's largest nursery specialty retailer, but we're much more than that. We're a growing community dedicated to supporting parents through every step of their journey. Our purpose? To share in the joy and provide support through the challenges of raising little ones by empowering parents to make the best choices for their families.

The Role – AKA The Organised Legend of the Store

If you love ticking boxes, sorting chaos into calm, and making a real impact behind the scenes — we’ve got the perfect gig for you.

Location: Moore Park

Employment Type: Permanent part-time

Roster: Monday-Friday

About the Role

As our Store Admin Assistant, you’ll be the go-to person for all things admin, customer service support, stock control, and operational excellence.

You’ll be the bridge between our team, our customers, and the systems that keep the store humming. Think of yourself as the engine room of the store - efficient, organised, and essential.

Here’s what you’ll be doing:

- Delivering warm, friendly customer service
- Coordinating repairs, returns and credits with suppliers
- Coordinating Click & Collect like a logistical pro
- Managing laybys and vendor orders like a retail wizard
- Keeping stock levels accurate and up-to-date
- Rolling out price changes, compliance tasks & safety audits
- Working hand-in-hand with store leadership, suppliers, and the support office
- Investigating stock discrepancies and reporting the nitty-gritty️️
- Maintaining a safe and welcoming environment for team and customers alike????

You’ll Shine in This Role If You Are:

️ A natural organiser and multitasking pro

️ Great with systems, stock reports, and spreadsheets

️ All about delivering amazing customer experiences

️ Physically capable (lifting – upto 15kg, moving, climbing ladders)

️ A clear communicator who thrives in a team

️ Detail-obsessed but big-picture aware

️ Passionate about working in a purpose-driven retail brand

The Perks & Benefits

- Training pathways to support your growth and career development.
- Amazing team discounts
- Paid parental leave to support you and your family.
- Employee Assistance Program for your wellbeing.
- Competitive salary
- A supportive, friendly team culture that celebrates wins and supports your goals.

Please note:

- Every employer in Australia has the obligation to ensure that employees have the relevant working rights. All successful applicants will need to undergo a Right to Work check.
- Due to the intimate and personal nature of our work, successful applicants will also need to undergo a National Police Criminal History check.

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