Program Manager

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Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

The day to day

- Lead the development of status, compliance, financial, and benefits reporting for executive steering and governance forums.
- Oversee program budgets, ensuring accurate forecasting and financial tracking.
- Identify, manage, and mitigate program-level risks.
- Operationalize improvement initiatives by enabling teams and delivering targeted training.
- Leverage tools such as SharePoint, Jira, Confluence, and ServiceNow to enhance program delivery.
- Monitor compliance with delivery frameworks and governance tools.
- Partner with the enterprise PMO to align on transformation reporting and program integration.
- Uplift program management frameworks to ensure consistency and alignment with enterprise standards.
- Lead benefits realisation tracking and ensure alignment with strategic business goals.

Why you are our next Program Manager

- Program and Project Management qualifications and/or exposure in a transformational environment, preferably in Telco or utilities.
- Tertiary qualifications in business, IT, engineering, or a comparable field.
- Experience working in a PMO.
- Extensive experience working to governance principles.
- Experience in reviewing and facilitating user story development, workshop facilitation, and process mapping.
- Proven experience in presenting complex concepts meaningfully.

What’s in it for you?

- Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.
- Flexible working arrangements with opportunities to work three days in the office, two days remote or home.
- Vibrant and collaborative office campus that includes cafes, convenience store, chill out zones, GP, post office, gym and on-site childcare centre.
- Competitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you.
- We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks.
- Direct your own development and build future-ready skills with Optus U’s industry-focused micro-credentials, developed with La Trobe and Macquarie Universities.
- Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
- Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video.
- Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170. We're here to help. When you contact us, please advise your preferred method of contact, and we will be in touch within 48 hours.

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