(8/11/2025) Export Air Freight Operator

Bring your airfreight expertise to a team that values your ideas, supports your growth, and keeps every day exciting

Are you a detail-oriented individual with a passion for logistics and operations? Are you skilled at coordinating the movement of goods, especially perishable commodities? We have an exciting opportunity for an Air Freight Operations Coordinator to join our dynamic and growing team at SEAWAY.

The Role

As an Air Freight Operations Coordinator, you’ll play a vital role in ensuring the seamless clearance and movement of air freight shipments. You’ll be responsible for coordinating shipments end to end, maintaining clear communication with clients and partners, and making sure every delivery meets our high standards of efficiency and service.

Basic responsibilities of this role will include:

- Coordinate day-to-day air freight operations, liaising with clients, carriers, and international agents to ensure smooth execution of shipments

- Work closely with shippers to prepare and process all required documentation, including shipment files, security declarations, and Air Waybills (AWBs)

- Collaborate with warehouse teams to confirm cargo bookings and share critical information promptly

- Arrange timely delivery of documents to government bodies via runners and couriers

- Deliver exceptional customer service through professional handling of client communication

- Manage inbound calls and email enquiries with efficiency and accuracy

What are we looking for?

We’re seeking a detail-driven and proactive professional who thrives in a fast-paced logistics environment. You’ll have a passion for airfreight operations and a commitment to delivering outstanding service.

To succeed in this role, you’ll bring:

- Minimum 2 years’ experience in export air operations

- Strong attention to detail and accuracy

- The ability to work independently and make sound decisions under pressure

- A proactive, solutions-focused mindset and confident communication style

How can you stand out?

- Expert knowledge of ICs & Cargowise One

- Experience handling perishable shipments

- Authorised Officer Qualification

What will we offer in return?

- Join a proudly Australian‑owned Shipping & Logistics company with a strong reputation for excellence

- Access professional development and training – we invest in your growth

- Convenient Brisbane Airport location with free on‑site parking

- Employee Referral Program and opportunities across the broader Seaway Group

- Autonomy in your role, backed by a team of industry experts

- Enjoy exclusive discounts at 400+ retailers, including Coles and Woolworths

How to Apply

To join our incredible team here at SEAWAY, simply click 'Apply Now' and ensure you include both a resume and cover letter.

Please note: Applicants that we select to interview will be contacted within 2 weeks of receiving an application. If you do not hear from us within this time, please assume your application has been unsuccessful.

As part of the recruitment process, the successful candidate will be required to complete a National Police Check.

No Agencies please.

ABOUT US

SEAWAY is a Group of Australian-owned Shipping Agency and Logistics companies, employing 500+ staff across locations in Australia, New Zealand and China. We specialise in all areas of supply chain which span across our 4 Pillars – SEA, AIR, INTERMODAL & SHIPPING AGENCIES.

We pride ourselves on being an equal opportunity employer with a welcoming, respectful and supportive team environment. At SEAWAY, we value the contributions all of our team members bring to our business, and in turn focus on providing pathways for success by partnering with you to help you achieve your goals.

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