Technical Infrastructure Program Manager, BaND, Data Center Capacity Delivery

2 weeks ago

Sydney, New South Wales, Australia Amazon Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The AWS Brick and Network Deployment (BaND) team is searching for a passionate and talented technical program manager to lead prototype engagements, from discovery through the deployment of a commercially ready process used for new technology deployments within AWS data centers in APAC.
You will also lead programs with partner teams in defining prototype deployment trials, strategic planning and development, documenting the operational plans for production deployment and support partner teams in the integration of new hardware technologies into the AWS Network. You will interface with Networking leadership and Infra leadership, to define requirements and establish timelines for deployment. You will need to be proactive in communicating the project plans and milestone accomplishments and ensure alignment with our internal customers with regards to execution of the new deployment plans, management of defects, and rapid delivery of new technology deployment in an agile environment.

Key job responsibilities
* Write effective project charters based on business requirements for medium to large scale projects.
* Work with stakeholders (networking engineers/tech program managers/senior management, design engineers, operational deployment teams) to define requirements and processes.
* Manage the dependencies and the interfaces between projects and negotiate trade-offs if needed.
* Provide program progress reporting on a regular basis.
* End to end responsibility for the program's execution and success.
* Manage multiple competing projects/programs simultaneously.
* Develop and implement scalable, data-driven process improvement/automated solutions.
* Keep the customer experience as the primary focus.
* Meets/exceeds Amazon's leadership principles requirements for this role.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. - 3+ years of technical infrastructure management experience.
- 3+ years of experience managing projects in a Data Center or Networking environment
- Fundamental understanding of Data Center IT Infrastructure.
- Writes clear and detailed functional specifications.
- Experience working with or managing technical portfolios, programs or projects.- Knowledge of best practices and emerging technologies, related to infrastructure. (i.e. network, data center, hardware, software)
- Excellent written and verbal communication skills with demonstrated experience engaging at both the technical and executive levels.
- Makes optimal tradeoffs between schedule, resources and scope, and applies advanced technical and business knowledge to address major risks, challenges and obstacles.
- Anticipates, identifies and drives resolution of technical challenges and interdependencies to prevent downstream problems.
- Self-motivated problem solver; able to thrive in a fast-paced and customer-focused environment, adapts to change quickly.
- Direct experience with the deployment of AWS network cabling and infrastructure.
- Strong listening skills; demonstrated ability to ask effective questions.

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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