Key Account Manager

$95,000 + 12 % Super

- Sydney CBD Location

- Monday - Friday | Time for Work Life Balance

- Work with an amazing client in a stunning corporate setting

Restaurant Associates has an enviable track record, working with some of the most prestigious venues and corporations in the world. From grand gala events, corporate cocktail parties to intimate gatherings, we provide bespoke food solutions and exceptional dining experiences.

This role will encompass operational, stakeholder management, compliance and commercial management across both Sydney and Melbourne and will see you leading our Food and Beverage and Guest services teams. This is a role for a focused, highly compliant and motivated manager to work in close partnership with our client, meeting the service and delivery standards required across the business.

THE PERSON

- Communicate and work collaboratively with the client on all aspects of delivering a quality service

- Conceive, review and implement ongoing process and service improvements

- Development and implementation of initiatives or change programs or to foster a culture of continuous improvement.

- Achieving client satisfaction and contract retention goals through maintaining and improving existing relationships with key clients

- Manage multiple stakeholder relationships and project deadlines with competing priorities

- Positively influence change with stakeholders on different levels

- Oversee catering at a high level for events and functions (internal and external stakeholders)

- Monthly financial & budgetary reporting, and identify opportunities to streamline business needs an optimise profit

QUALIFICATIONS

- Demonstrated experience in a similar role / multi-site management experience

- Minimum 5 years Hospitality leadership experience (Hospitality or Business qualifications well regarded

- Strong commercial acumen with the ability to manage a budget

- Thorough understanding & awareness of all contractual obligations

- Excellent communication and personal skills, evidence of building successful business relationships at the senior executive level, with advanced stakeholder management skills

- Strong and decisive leadership skills with ability to build effective, engaged, and motivated teams

- Highly compliance oriented, with strong attention to detail & reporting capabilities

A full background check will form part of the recruitment process for this role

THE BENEFITS

- Career Growth – Unlock your potential with our career pathway and my learning programs within Compass Group.

- Paid parental leave opportunities.

- Salary packaging options to make your dollar go further – secure your future.

- Easy access to 100+ retail discounts through our Maxxia partners.

- Opportunity to learn new skills and move to a host of exciting and new roles within the global company.

- Exclusive discounts on Travel, Cars, Accommodation, Electronic devices & more

- A chance to join an ecologically and socially forward operation.

- Senior Management recognition programs run for our team members.

As a Manager with Compass Group, you will have the support, infrastructure, systems and processes that you would expect from a global organisational. To be recognised as an employer of choice we also have an attractive benefits program including a competitive salary and incentive scheme, recognition programs and company discounts. If you're looking for a career where you set the standard for personal advancement, then Compass Group is for you. Working together, we will continue to experience success as the industry's best.

APPLY NOW

We are committed to providing a recruitment process that is fair, equitable and accessible for all. If you require adjustments or alternative methods of communication in the recruitment process, please reach out to us on either 1300TALENT or careers@compass-group.com.au

#J-18808-Ljbffr