Administrative Officer

3 weeks ago

Adelaide, Australia SA Health Full time

Overview

Job no: 917122

Work type: Full time

Location: Adelaide CBD

Categories: Administration, Business and Management

About WCHN

Join the Women’s and Children’s Health Network (WCHN), South Australia’s leading provider of care for women, babies, children and young people. We’re shaping the future of healthcare through compassion, innovation and excellence — with our communities at the heart of everything we do.

What WCHN Can Offer You

- Access to salary packaging benefits of up to $9,010 each FBT year for living expenses (e.g. mortgage, rent, utilities, groceries), plus an additional $2,650 each FBT year for meal entertainment expenses.
- Access to Fitness Passport (workplace health and fitness program).
- Free public transport to and from the Women’s and Children’s Hospital for SA Health metropolitan hospital staff (excludes network community sites).
- Support for you and your family via our Employee Assistance Program.
- Relocation financial support may be negotiated, subject to eligibility.

About the role

The Administrative Officer is responsible for accurate and confidential data entry and management of referrals using the Statewide Referral Management System (SRMS) and Electronic Medical Record (EMR) for the Women’s and Children’s Health Network. This role involves supporting various administrative tasks, business projects, and audits, while working independently and handling complex duties in collaboration with management to ensure smooth service delivery.

Key duties

- Timely and accurate processing of incoming referrals into SRMS and PAS, ensuring compliance with SA Health and WCHN policies and KPIs.
- Always maintain strict confidentiality and security of medical records and patient information.
- Coordinate referral steps and update records in SRMS and EMR, seeking clarification from Medical Records and Patient Registration teams when needed.

Skills and Experience

- Ability to interact courteously and helpfully with a diverse range of people, including patients, staff, and the public.
- Demonstrated attention to detail and ability to work independently or as part of a multi-disciplinary team.
- Maintain neutrality and professionalism in challenging situations while upholding confidentiality.
- Proven ability to prioritise tasks, meet deadlines, and maintain accuracy with limited supervision.
- Competent in word processing, data entry, Microsoft Office, and knowledge of office management procedures.

Enquiries

Kylie Betts - Position: Business Support Officer - Phone: 0479187011 - E-mail: Kylie.Betts@sa.gov.au

Additional information

Aboriginal and Torres Strait Islander applicants are encouraged to apply. Application Closing Date: Friday 7th November 2025 (11:55pm).

Advertised: 10 Oct 2025 Cen. Australia Daylight Time; Applications close: 07 Nov 2025 Cen. Australia Daylight Time.

To learn more about this role and related documentation, refer to the role description and checklists attached with the job posting. This role promotes diverse and flexible working arrangements; applicants are encouraged to discuss arrangements during the application process.

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