Employee Engagement and Communications Specialist

Employee Engagement and Communications Specialist

5287 | People & Culture | Toowoomba CBD

HELP CONNECT OUR PEOPLE THROUGH GREATCOMMUNICATION AND GENUINEENGAGEMENT

We’re looking for someone who knows how to turn ideas intocommunication that inspires and connects. Someone who can turnplans into meaningful stories, create moments that matter, and helpour people feel informed, engaged, and proud to be part ofToowoomba Regional Council.

About the role

As our Employee Engagement and CommunicationsSpecialist, you’ll be the voice behind how we engageand communicate with our people. You’ll design and delivercampaigns, events, and experiences that strengthen engagement,build trust, and bring our employee experience to life.You’ll also work closely with senior leaders and the Peopleand Culture team to provide strategic advice on communication andengagement that reflects Council’s purpose, priorities, andidentity.

It’s a role for someone who is equal parts strategist,storyteller, and connector. Someone who can see both the detail andthe bigger picture of how people experience work.

What you'll do

- Lead the design and delivery of internal communication andengagement strategies that enhance the employee experience andstrengthen Council’s employer identity and culture
- Develop multi-channel communication campaigns and programsacross key employee lifecycle moments (such as onboarding,development, and recognition)
- Partner with senior leaders and the People and Culture teamto deliver clear, consistent messaging that buildsunderstanding, trust, and participation
- Create high-quality written, visual, and digital contentthat helps employees understand Council’s direction,priorities, and the difference their work makes
- Plan and deliver internal events and initiatives thatcelebrate our people and reinforce Council’s culture andcommitment to employee engagement and experience
- Use feedback, data, and analytics to measure communicationand engagement outcomes and drive continuous improvement

About you

You understand that great communication goes beyond information;it creates connection and helps people feel included andinspired.
You’re strategic, creative, and confident working withstakeholders at all levels. You know how to design communicationthat builds trust, supports change, and helps people feel part ofsomething bigger.

You’ll bring:

- A degree in Public Relations or Communications
- Substantial experience in internal communication, employeeengagement, or organisational change
- Excellent communication and storytelling skills acrossdifferent audiences and channels
- Experience developing communication campaigns, engagementprograms, or employee events
- A collaborative approach and strong relationship-buildingskills with stakeholders at all levels

At Toowoomba Regional Council, we’re investing in how ourpeople experience work: how they connect, communicate, andgrow.

You’ll join a supportive and forward-focused team thatvalues creativity, care, and initiative. You’ll have thespace to try new ideas, and design campaigns and experiences thatmake a real difference to how employees feel about their work andtheir workplace.

- This is a permanent full-time position, located in theToowoomba CBD (with free parking provided)
- The salary range for this position is $102,286.02 to$109,044.83 gross per annum plus 17.5% annual leave loading andup to 12.65% superannuation
- Enjoy your work/life balance with a 9-day fortnight
- Take advantage of our health and wellbeing services,including Fitness Passport and Employee Assistance Program
- Benefit from a variety of career development andprofessional growth opportunities
- Access a range of salary sacrifice options

Please click “Apply” to start your application.You’ll be asked to upload your resume and respond to fourapplication questions.

We recognise that AI tools are part of how people workefficiently and creatively. Still, what matters most is that yourapplication reflects you: your experience, communication style, andinsights. Please make sure that your application shows us who youare. We want to hear your voice: how you think, communicate, andapproach your work.

The preferred candidate will be required to undertake aCriminal History Check and a pre-employment medical assessment toassess their ability to perform the genuine occupationalrequirements of the position.

Please note: to have your applicationconsidered, ensure that you have followed the instructions outlinedabove.

Visit our websitewww.tr.qld.gov.au/jobs forinformation on how to apply for jobs at Toowoomba RegionalCouncil. Applicants are encouraged to apply online.

For further information

Please contact Christina, Program Leader People Strategy andPlanning on (07) 4698 3823 within business hours.

The closing date for applications is Sunday, 2 November 2025 at11:45pm.

About Council

The Toowoomba Region is about rich traditions and boldambitions. Our long and proud agricultural history has evolvedToowoomba into Australia’s second largest inland citysupporting diverse townships in the Council area and acting as aservice centre for South West Qld and North West NSW. Theregion is boldly forging new opportunities around the Surat Basinresource sector, education, health, transport and massiveinfrastructure investments. Growth hasn’t come at theexpense of liveability though, with Toowoomba twice voted in thetop 5 most family friendly cities in Australia.

Toowoomba Regional Council services a regional population of178,500 and employs a team of approximately 1,600 staff, dedicatedand passionate about delivering excellent customer service to thecommunity, residents and visitors throughout the region. Werecognise that our success depends upon attracting and retainingskilled and talented staff and offer a wide variety of interestingchallenges and opportunities to develop your career.

Council does notaccept unsolicited agency approaches or applications for this orany other vacancy. No response will beprovided.

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