Accommodation Coordinator

Overview

💼 Hunter New England Local Health District

📅 REQ618761 Requisition #

Be the difference that helps families rest easy during challenging times

Employment Type: Permanent Part Time
Position Classification: Administration Officer Level 2
Remuneration: $32.30 - $33.37 + 12% Super + Salary Packaging
Hours Per Week: 16
Requisition ID: REQ618761
Closing Date: Monday 17th November

Location: John Hunter Hospital | Awabakal Land

Note: This position is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply, and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate status in addition to addressing the selection criterion.

About the Role

Join our dedicated team at John Hunter Hospital as a Permanent Part-Time Accommodation Coordinator, supporting patient and relative accommodation services. This role focuses on managing guest bookings and ensuring comfortable and seamless accommodation experiences for patients’ families. You will work as part of a team that covers seven days a week, providing essential weekend coverage and backfilling for the full-time Accommodation Coordinator.

Key Responsibilities

- Manage guest bookings in the Patient and Relative Accommodation facility
- Coordinate accommodation logistics to ensure smooth check-ins and check-outs
- Provide excellent customer service and support to patients and their families
- Collaborate with the Accommodation team and report directly to the Manager of Volunteer Services and Relative Accommodation
- Support weekend shifts with 8 hours on Fridays and 4 hours each on Saturdays and Sundays

About You

- Strong organizational skills with attention to detail
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a small team
- Customer service experience, preferably in a healthcare or accommodation setting
- Flexibility to work weekend shifts
- Monthly Allocated Days Off (for full-time employees)
- Paid parental leave (for eligible employees) - supporting work-life balance
- Fitness Passport for health and well-being - discounted gym options for you and your family
- Employee Assistance Program (EAP) for staff and family members

Additional Information

An eligibility list will be created for future part-time vacancies.

Need more information?

1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries contact Sally Cogan at Sally.Cogan@health.nsw.gov.au

Applicants will be assessed against the essential requirements and selection criteria contained within the position description. For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help Indigenous job applicants apply for positions in NSW Health. For more information, please visit: http://bit.ly/HNEHealthSteppingUp

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. We encourage people with diverse lived experiences to apply. If you require accommodations or adjustments to the recruitment process, please let us know when you apply. We will work with you to meet your needs and create the best possible experience. Please contact Rebecca.Caldwell@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process.

Information for Applicants:

Applicants will be assessed against the essential requirements and selection criteria contained within the position description. For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help Indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay. Salary pack a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full-time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.

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