Principal Project Officer

About the role:

About the role:
This is a Fixed Term Position until 30 June 2028.

The Clinical Engagement Manager – MHWCMS plays a pivotal role in the successful implementation of the Mental Health and Wellbeing Client Management System (MHWCMS), a key deliverable under Recommendation 62 of the Royal Commission into Victoria's Mental Health System. This position leads the clinical engagement and change management workstream, ensuring that clinical requirements, workflows, and service delivery models are embedded into the design and deployment of the MHWCMS solution.

The role is responsible for fostering meaningful engagement with clinicians and non-clinicians across Victoria's public mental health and wellbeing services. It ensures that the voices of frontline staff are reflected in system design, implementation planning, and change adoption strategies to support safe, efficient, and connected care.

This role requires a strategic thinker with deep sector knowledge, strong leadership and communication skills, and a commitment to improving mental health outcomes through digital transformation.
Please review position description for further details.

About us:

At the Victorian Department of Health we want a future where Victorians are the healthiest people in the world. A Victoria where our children and people thrive, our workplaces are productive and safe, and our communities are more connected.

We see it as our job to support Victorians to stay healthy and safe. And to deliver a world-class healthcare system that ensures every single Victorian can access safe, quality care that leads to better health outcomes for all.

About you:

The Department of Health is seeking an experienced Principal Project Officer to lead clinical engagement for the implementation of the Mental Health and Wellbeing Client Management System. This critical role will work closely with clinicians, executive stakeholders, and project teams to ensure that clinical perspectives are fully integrated into system design, planning, and delivery.

As a key liaison between clinical services and the project, you will use your influencing and negotiation skills to gain buy-in and secure commitment from a broad range of stakeholders. You'll work both directly and indirectly to build support for new ways of working and foster a sense of shared ownership across the health system.

You will have a strong understanding of the organisational landscape and be able to navigate complex environments with insight and tact. Using a systems thinking approach, you will assess broader clinical, operational, and cultural impacts, identifying both risks and opportunities to ensure the system is fit-for-purpose and aligned with strategic health objectives.

Exceptional written communication skills are essential. You will produce and edit high-quality documentation, including briefs, reports, and correspondence, tailored to varied audiences and project needs.

This is an exciting opportunity to play a central role in shaping the future of mental health service delivery. If you are a strategic thinker with the ability to influence, engage, and deliver in a complex clinical environment, we welcome your application.

Mandatory

- Clinical experience is mandatory

Desirable

- Experience in the Mental Health and Wellbeing sector and/or the Victorian health sector is highly desirable.

On a personal level, the candidate will be proactive, accountable, and resilient, approaching challenges with a calm, solutions-focused mindset. They will build strong, trusting relationships, think analytically and creatively, and work effectively across all levels to drive outcomes, even in complex or high-pressure environments.

What we offer:

- The opportunity to perform meaningful work, making direct contributions toward enabling Victorians to be the healthiest people in the world.
- A wide range of growth and development opportunities within the department and wider Victorian Public Service & Sector.
- A strong commitment to work-life balance, including a diverse array of flexible working arrangements.

How to apply:

Applications should include a resume and a cover letter. Click the ‘Apply' button to view further information about the role including key contact details and the advertisement closing date.

We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. We continue to build an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of all Victorians. All roles can be worked flexibly and we encourage applications from Aboriginal people, people with disability, LGBTIQ+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at inclusion@health.vic.gov.au. For more information on our commitment to inclusion and diversity see inclusion and diversity at the Department of Health.

If you have any queries in relation to recruitment processes at Health, or experience any issues in applying, please feel free to email talentacquisition@health.vic.gov.au. Please note that unsolicited applications will not be replied to. If you have questions regarding the role specifically, we would advise you to reach out to the contact listed on the advertisement directly.

Preferred applicants may be required to complete a police check and other pre-employment checks. Information provided will be treated in the strictest confidence in line with our Privacy Policy.

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