Customer Service Rep

2 weeks ago

Cairns, Australia Manpower Australia Full time

Are you passionate about customer service and looking for a role where your work truly makes a difference?

As a Customer Service Representative, you will be the friendly, reliable point of contact for customers, ensuring every interaction is seamless and positive. You will play a vital part in supporting animal health professionals while developing your own career with a company that cares about people, animals, and the planet.

What You'll Do

- Be the first point of contact for customers via phone and email, delivering solutions with professionalism and care.

- Accurately process and enter customer orders with precision and efficiency.

- Work closely with internal teams to ensure smooth operations and outstanding customer experiences.

- Organize and manage email orders in collaboration with the Customer Service Team Leader.

- Support wider team initiatives and projects that improve processes and customer outcomes.

- Represent company values of integrity, service, and collaboration in every interaction.

What We're Looking For

- A customer-first mindset and strong interpersonal skills.

- Excellent verbal and written communication abilities.

- High attention to detail and accuracy in all tasks.

- Resilience, positivity, and a proactive "can-do" attitude.

- Strong organizational and time management skills.

- Willingness to adapt to new systems and technologies quickly.

- Previous customer service or order management experience is an advantage.

- Professional presentation and the ability to thrive in a dynamic environment.

Why You'll Love This Role

- Competitive pay - $38 per hour.

- Global impact - Contribute to a company making a meaningful difference in the animal health industry.

- Career growth - Develop your skills in a supportive, innovative environment that prioritizes career progression.

- Positive culture - Work with a collaborative team that values respect, teamwork, and your contribution.

- Work-life balance - Stable weekday hours with no weekend work.

If you are ready to step into a role where your skills and passion will be valued and rewarded, we would love to hear from you.

Apply today and take the next step in your customer service career with a globally respected, purpose-led organization.

Bhaumik Trivedi
Recruitment Consultant
Let's Connect

Diversity and inclusion: ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

By submitting your resume and other personal information with this application you are consenting to this information being collected in line with our privacy policy. Follow the link to learn more - www.manpowergroup.com.au/privacy-policy

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