[15h Left] Account Manager

Overview

We are looking for…

We’re seeking an experienced, hands-on Account Manager to join our Sales team in Fortitude Valley. The ideal candidate will be the first point of contact for many design clients including Architects, Designers, Installers and retail end clients within the showroom environment. Working closely with key Architectural and Design clients, you will help bring their projects to life through use of our materials.

The Account Manager will be instrumental in building new and servicing existing relationships across Brisbane. You will grow new industry partnerships while working closely with a Business Development Manager in the servicing of existing relationships.

Key responsibilities

- Gather information on prospective clients (e.g. company size, needs and opportunities to add value)

- Work in tandem with your Business Development rep to understand client requirements and provide solutions

- Provide after-sales support to retain customers

- Prompt and accurate answers to clients’ queries

- Build strong client relationships, through regular communication

- Work with your Business Development rep to create customised sales plans for key clients

- Promote new products/services to existing customers

Qualifications

- Proven experience in a relevant sales role.

- The ability to confidently manage client relationships and general day-to-day enquiries.

- Strong verbal and written communication skills with an ability to build strong relationships.

- Good attention to detail in handling business development leads and managing projects from lead to delivery.

- An interest in architecture and design.

- The ambition to grow and develop existing client relationships through exceptional service and product counsel.

- Understanding of sales principles and ability to deliver excellent customer experience.

Please note that we require full permanent working rights for this position.

Perks, benefits and the space to grow. We offer a competitive salary, a comprehensive benefits package and plenty of opportunities for career growth and development. This includes:

- The opportunities you need to grow, develop and craft a career you’re proud of within the global Eco Outdoor business

- Paid parental leave, so we can look after you while you welcome a new human

- A 50 per cent off employee discount on Eco Outdoor products

- Company-sponsored activities to connect with your team and the broader Eco Outdoor crew

- A culture of hospitality with in-house barista coffee machine

- The opportunity to give back via our internal Social Housing and Sustainability teams.

About Eco Outdoor

Established in 2001 by expert minds from the landscape design and construction industries, Eco Outdoor is an Australian-founded global brand with showrooms in Australia, New Zealand and North America. We’re constantly experimenting, innovating and pushing creative boundaries, delivering high-quality natural stone and architectural surfaces (and outdoor furniture collections) to the international architecture market.

We employ around 130 people across the globe, all dedicated to innovating, crafting and providing remarkable products and hospitality to our clients and collaborators in the architecture and design space. We thrive on constant reinvention, regular development opportunities and a passionate culture grounded in connection and involvement.

We’re a tribe of collaborators, critical thinkers, problem-solvers and challenge-embracers, and we nurture our talented people to reach their fullest potential. Our core values – Be a Game Changer, Only Accept Awesome, Play as a Team, Be Curious, Get Fired up – are deeply ingrained in our culture. We’re about fostering an innovative, industry-leading, collaborative, creative, passionate team to reach their fullest potential.

If this sounds like your kind of gig…

We’d love to hear from you. If you need more information before you apply, check out our website. If you have questions those sites don’t answer, flick us a line at the contact page. We’ve got this one covered.

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