Customer Service Representative

1 week ago

Cairns, Australia Manpower Australia Full time

As a Customer Service Representative, you'll play a vital role in supporting customers and ensuring smooth order processing for our client. This is your chance to join a collaborative, values-driven team and grow your career in a highly respected organization.

Location: Murarrie
Pay: $38 per hour.
Shift: Monday - Friday (9am - 5pm)

Key Responsibilities:

- Actively engage with customers via phone and email to resolve inquiries and process orders
- Accurately enter customer orders with attention to detail
- Collaborate with internal departments to ensure a seamless customer experience
- Support key department activities, initiatives, and projects
- Organize and process email orders in coordination with the Customer Service Team Leader
- Uphold the company's values and commitment to service excellence in every interaction

What You'll Bring:

- A customer-first mindset with strong interpersonal skills
- Excellent verbal and written communication
- High level of attention to detail and accuracy
- Resilience, positivity, and a proactive "can-do" attitude
- Strong organisational and time management skills
- Ability to adapt quickly to new systems and technologies
- Previous experience in a customer service or order management role is desirable
- Professional presentation and the ability to thrive in a fast-paced environment

Why Apply?

- Work with a globally recognised and purpose-led organisation
- Join a team that values respect, collaboration, and career development
- Opportunity to grow your skills in a supportive and innovative environment

If you're ready to take the next step in your customer service career with an employer that's making a real difference, we'd love to hear from you.

Bhaumik Trivedi
Recruitment Consultant
Let's Connect

ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

By submitting your resume and other personal information with this application you are consenting to this information being collected in line with our privacy policy. Follow the link to learn more - www.manpowergroup.com.au/privacy-policy

State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856

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