Redress Therapeutic Caseworker

Provide casework, psychological support to all people accessing the National Redress Scheme

About Relationships Australia

Relationships Australia NSW (RANSW) supports people through all forms of relationship distress, delivering timely, compassionate and expert care that strengthens wellbeing and connection across NSW. This opportunity is part of our Wattle Place team. Wattle Place is a place of understanding, support and hope for people who grew up in care, former state wards and orphans; Forgotten Australians; the Stolen Generations; people impacted by past Forced Adoption Practices and people impacted by the National Redress Scheme. Please visit www.wattleplace.org to learn more about the work we do.

What you’ll do

You’ll deliver high-quality, trauma-informed therapeutic casework to individuals impacted by complex childhood trauma. This role may involve working closely with people currently in custody or recently released, offering practical and emotional support. In addition, you’ll:

- Provide trauma-informed therapeutic casework services for psychological wellbeing for people who have experienced complex childhood trauma

- Support clients in accessing the National Redress Scheme, including preparing applications and managing expectations

- Actively support client understanding of the National Redress Scheme and manage expectations

- Review/prepare applications for National Redress Scheme, Victim Impact statements, responses to subpoenas

- Deliver services in person, over the phone, and online, often in collaboration with other services

The details

- Maximum term contract to 30/6/26 - 4 days per week

- Base location Parramatta with flexibility to work from any of our RA centres in NSW in line with business needs

- Approx $48 per hour (depending on skills and experience) + 12% super, 17.5% leave loading and tax‑free salary packaging up to $15,900

- Extra annual leave days between Christmas and New Year

- Excellent professional development, regular clinical supervision

What you’ll bring

- Formal graduate qualifications in Social Work, Psychology, or other relevant disciplines

- An ability to provide quality casework interventions that are person centred and individually tailored

- Postgraduate experience in psychological support, including assessment, engagement, and trauma‑informed case planning

- Awareness of the history and long‑term impacts affecting Forgotten Australians and Former Child Migrants in Australia and the long‑term impacts for those who experienced complex trauma as children

- Counselling experience/skills with people who have experienced childhood trauma and additional vulnerabilities such as mental health distress or disability is desirable

Why work with us?

- Make a genuine difference to the lives of individuals, couples and families

- Be part of a supportive and dynamic team, work with people who truly care about what you achieve together

- Access a range of staff benefits, including flexible working options, additional leave days, the Employee Referral Reward programme, and a Fitness Passport

- Increase your take‑home pay through generous salary packaging options, including up to $15,900 per year for everyday expenses and $2,650 for entertainment

- Work in an organisation committed to deepening our relationships with Aboriginal and Torres Strait Islander people

- We value inclusion and belonging. Our SWEET team (Staff Wellbeing, Engagement and Empowerment Team) brings together staff from across RANSW to champion diversity, wellbeing and workplace connection

Next Steps

Interested? Apply today Please note this role closes on 24th October.

RANSW requires the preferred applicant to undertake a National Criminal History Record Check and a Working with Children Check before employment

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